Embark on an unforgettable Chilean Fjords cruise, commencing in vibrant Valparaiso. Journey south to witness the Pio XI glacier, which positively teems with the wonderful wildlife that makes this region a natural wonder. After Punta Arenas, sail to the “End of the World” in Ushuaia for an overnight, then explore the captivating Falkland Islands with their unique wildlife and rugged landscapes. Continue your adventure in Puerto Madryn before Montevideo, and two nights in Buenos Aires offer a taste of vibrant South American culture and history, concluding this remarkable voyage.

South America

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Valparaíso, Chile`s most artistic city, is vibrant canvas where colorful houses climb steep hills, embraced by the Pacific breeze. Founded in the 16th century, the city`s history dates back to the 16th century, when Spanish explorers discovered its natural harbor. Its strategic location along the trade routes made it a crucial port, attracting ships from around the world. Today, the city`s diverse architecture reflects this history, blending colonial, European, and indigenous influences. The city`s cultural scene flourished during Chile`s economic booms in the 19th century and attracted many intellectuals, writers, and artists. Their legacy live on: Valparaíso was declared a UNESCO World Heritage Site in 2023, celebrated for its rich history and vibrant artistic culture. Its hills showcase colorful houses, connected by winding streets and iconic ascensores (funiculars). These elements are a living testament to the city`s past, its role as a crossroads of cultures, and its enduring appeal to travelers seeking a taste of history and creative inspiration.

Nestled between the Andes Mountains and the Pacific Ocean, Puerto Montt offers breathtaking natural scenery. Not only is it your gateway to Chile`s Patagona, Puerto Montt is very nearby the stupendous Chiloé Archipelago, an area famous for its distinctive UNESCO wooden churches and charming island villages. If you prefer to stay on terra firma however, a walk around town will have you perusing the many craft stalls selling beautigful hand-made, brightly colored woolen ponchos. Stop at the bustling, neighborhood fish market for a dose of local life, where you`ll find fisherman selling all types of weird and wonderful things, as well as many restaurants serving some of the freshesh fish you`ll have ever tasted. The area is known for its salmon. The region`s stunning landscapes, including snow-capped volcanoes and lush forests, create a haven for nature lovers, so grab your hiking boots and go into the great outdoors.

Located on Chiloé Island in Chile`s Lake District, the capital city of Castro is known for its eye-catching assortment of rainbow-colored palafitos (wooden houses on stilts) that line its charming waterfront. However, what truly draws visitors to Chiloé is its iconic collection of wooden churches, 16 of which are UNESCO World Heritage sites. Built by Jesuit missionaries in the 17th and 18th centuries the churches are perfect examples of the intagible richness of the Chiloé archipelago. However, if your interests gravitate more towards something more modern, pay a visit to Castro`s Museum of Modern Art Chiloé, which hosts and impressive display of permanent and temporaty exhibitions. Nature lovers are not left wanting either: from its dense, moody forests, windswept hills to its rich spiritual culture, Chiloé offers up a unique South American experience.

The Pío XI Glacier, also known as the Brüggen Glacier, is one of the largest in South America. Spanning over 60 kilometers (37 miles), the glacier towers over the landscape in icy splendor. Sailing through the glacier is simply stunning: from the spectacle of blue hues that defy description – from the turquoise waters to the deep cerulean of the glacier itself. The sheer scale of the glacier`s icy expanse is awe-inspiring, a testament to the raw power and grandeur of nature. The experience extends beyond visual grandeur. The crisp Patagonian air, the symphony of calving, creaking ice, and the gentle hum of the ship combine to create an immersive sensory journey. For the well-traveled, this encounter with the Pío XI Glacier is a reminder of the Earth`s ancient rhythms and its timeless ability to inspire wonder.

Located at the southernmost tip of Chile, Punta Arenas is a vibrant city in the region of Magallanes and Chilean Antarctica. It is known for three things: one as the commercial center for the Patagonian agricultural area of Chile, two, as the self-proclaimed southern most city in the world, and three, as gateway to the stunning landscapes of Patagonia. The city has a rich history, closely tied to the maritime and exploratory expeditions of the past. Today, visitors can explore museums and historical sites that showcase the city`s past as a vital trading post and a center for wool and sheep farming. One of the city`s main attractions is the nearby Torres del Paine National Park, a UNESCO Biosphere Reserve famous for its soaring granite towers, pristine lakes, and diverse wildlife, including guanacos, foxes, and condors.

Ushuaia, the southernmost city of the world, welcomes the discerning traveler with an air of rugged sophistication. Named by the British colonists who settled here in the first half of the 20th century, the name means “bay overlooking the West” in the local yámana language. Tucked between the Andes and the Beagle Channel, this Argentinean haven promises adventure travelers miles and miles of untamed beauty, pristine landscapes, diverse ecosystems, dense forests, and serene lakes. Ushuaia`s magnetic charm also extends to its wildlife encounters. Set out on wildlife cruises on the Beagle Channel to witness seals, sea lions, whales, dolphns and Imperial Cormorante thriving in their natural habitat. Explore Tierra del Fuego National Park, for a captivating immersive experience into the raw beauty of Mother Nature. From the end of the world to the beginning of unparalleled exploration, Ushuaia casts an unforgettable spell on those seeking adventure.

Port Stanley, located on the far east coast of the Falkland Islands is surrounded by rolling green hills and the moody South Atlantic. The city is known for its colorful houses, British-style pubs, and charming architecture. Visitors can explore historical landmarks like Government House, Christ Church Cathedral, and the Falkland Islands Museum and National Trust, which provide insights into the region`s history and culture, as well as go exploring for red telephone boxes and Union Jacks! Port Stanley and the Falkland Islands as a whole offer a rich and diverse array of wildlife, thanks to their remote location and relatively untouched landscapes. Penguins are particulary prevalent here, and the Falkland Islands have strict conservation measures in place to protect their wildlife, making it a haven for nature lovers seeking a truly remarkable wildlife experience.

Renowned for its stunning natural beauty, diverse wildlife, and outdoor activities Pueto Madryn is one of Patagonia`s gems. It is renowned for its stunning natural beauty, diverse wildlife, and outdoor activities. The city`s strategic location on the Golfo Nuevo makes it a popular gateway for exploring the Peninsula Valdes, a UNESCO World Heritage Site, where abundant marine life including Southern Right Whales, Orcas, dolphins, and sea lions that frequent the waters of the gulf. In addition to its natural attractions, Puerto Madryn boasts a lively waterfront with restaurants, cafes, and shops, allowing visitors to experience the local culture and cuisine. With its breathtaking coastal scenery and fascinating wildlife encounters, Puerto Madryn has become a must-visit destination for travelers seeking an extraordinary adventure in Patagonia.

Montevideo is Uruguay’s cultural, political, and economic epicenter; a bustling city filled with markets, museums, monuments, and eye-catching architecture. Life in the city revolves around the Plaza de la Independencia, which is your gateway to Ciudad Vieja (the old town) with art deco buildings and colonial homes. For an Instagram-worthy view of the entire city, head to the 11th floor terrace of the City Hall, located on Avenida 18 de Julio. If you build up an appetite from walking around this inviting city, stop in at any of the many steakhouses in the old port; the country is famous for its high quality, tasty beef.

The capital city of Buenos Aires has an almost palpable pulse that resonates through every aspect of life. With architecture that blends the old world with the new, there`s always a jaw-dropping facade or building to catch your eye, such as the iconic presidential palace, Casa Rosada or Palacio Barolo, designed to represent Dante’s The Divine Comedy. The basement and ground floor represent Hell, while the first-to-15th stories stand for Purgatory, and the 16th through to the 22nd floors represent heaven. Outside, the city`s streets dazzle with a kaleidoscope of sites and sounds, from bustling public markets and street performers dancing the city`s famous tango, to graffiti artists and live plays and productions. Stroll through the streets and drink in the atmosphere of this passionate, beautiful city.

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Guests will receive twenty percent (20%) off the cruise-only fare. Full payment of the reduced fare will be due at time of booking. Booking is not refundable. Additional terms and conditions apply.

A&K Travel Group Ltd, along with its subsidiary companies listed below (collectively “A&K Travel,” “us,” “our,” or “we”) recognize the importance of protecting your privacy. This global privacy policy (“Privacy Policy”) describes how we collect, process, and share Guest Personal Data (defined below). This Privacy Policy also describes your rights and choices with respect to Guest Personal Data and other important information. You reached this Privacy Policy by clicking on the privacy policy link when you visited the Crystal Cruises website, however, this Privacy Policy applies to the activities across all of the A&K Travel companies. Please carefully review this Privacy Policy.

A&K Travel Group Ltd is a company incorporated under the laws of the Bahamas. A&K Travel’s subsidiary companies include but are not limited to the following: AK Group Ltd, A&K Corp. Ltd, Abercrombie & Kent Global Travel, AK Monaco Sarl, Abercrombie & Kent Limited, Abercrombie & Kent USA, LLC, Crystal Cruises Holding Ltd, Crystal Cruises SAM, Crystal Cruises USA, LLC, Crystal Cruises Pty Ltd and Cox & Kings.

A&K Travel acts as both a controller and processor with respect to the collection, use, and other processing of personal identifying information which can be used to identify, directly or indirectly, or locate guests ("

) in connection with the guest relationship, as described in more detail in this Privacy Policy.

We have appointed a data protection compliance manager who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data protection compliance manager using the details set out below.

Please see below the relevant contact details of the Data Controller for your country or region. If you are uncertain of have a general question regarding data protection, please use the contact details for the United Kingdom.

United Kingdom of Great Britain and Northern Ireland

Legal entity: Abercrombie & Kent Ltd.
Company No: 01082430
Name: Data Compliance Officer
Email address: 


Postal address: St George's House, Ambrose Street, Cheltenham, GL50 3LG.

Legal Entity: GRCiLaw ltd
Company No: 11311669
Name: Data Protection Officer as a Service
Email Address: 

Postal address: Unit 3 Clive Court, Bartholomews Walk, Cambridge Business Park, Ely, Cambs. CB7 4EA.
Supervisory body: The Information Commissioner’s Office (ICO).
Website URL: 

The contact details for our registered data protection representative in the European Union.

Legal entity: Abercrombie & Kent Italy and Croatia
Name: EU Data Protection Representative
Email address: 


Postal address: Via Fattori 10, Florence, 50132, Italy.
Supervisory body: Garante Per La Protezione Dei Personali
Website URL: 

United States of America, Canada and South/Central America

The contact details for our registered data protection representative for the USA and the Americas

Legal entity: Abercrombie & Kent USA LLC
Name: Data Protection Manager
Email address: 


Postal address: 1411 Opus Place Executive Towers West II, Suite 300, Downers Grove, IL 60515.

The contact details for our registered data protection representative Australia and Asia.

Legal entity: Abercrombie & Kent Australia Pty. Ltd.
Name: Data Protection Manager
Email address: 


Postal address: Level 3, 290 Coventry Street, South Melbourne, VIC 3205.

This Policy is written in the English language. We do not guarantee the accuracy of any translated versions of this Policy. To the extent any translated versions of this Policy conflict with the English language version, the English language version of this Policy shall control.


A&K Travel will collect personal data from you when you interact with any of the A&K Travel websites, contact any of its subsidiary companies’ reservations departments, use our services, or purchase our products.


We collect Guest Personal Data about or generated by any device you have used to access the websites of subsidiary companies, or when you use Wi-Fi while traveling with A&K Travel. Such collected data could include contact details (such as email address) and previous purchase history or interests. When you use our websites, we also collect certain information about you automatically through our use of cookies and similar technologies. Please see below for our cookie policy.


We receive Guest Personal Data about you from our third-party affiliates or partners and from marketing companies that provide us with such information as a part of their relationship with us. We receive Guest Personal Data from third party travel agents who transfer Guest Personal Data to us when you purchase products or services from them in connection with services that we provide, and other service providers performing services on our behalf. We may receive Guest Personal Data from ad networks, behavioral advertising vendors, market research, and social media companies or similar companies that provide us with additional Guest Personal Data. We may also receive Guest Personal Data from Facebook and other social media companies who may transfer Guest Personal Data to us when you register for one of our services or interact with that social media company on or in connection with our services or the purchase of our products.

We may combine this with data that we already have collected about you.


A&K Travel feels strongly about protecting the privacy of children. A&K Travel’s websites are not targeted for use by minors under the age of 18 (“minors”). A&K Travel does not knowingly collect personal information from minors in connection with the features of our websites without the consent of a parent or guardian. A&K Travel requests that all minors who may visit its websites not disclose or provide any personal data. Minors may not access those sections of the websites that require registration. Upon notification that a minor has provided us with personally identifiable information, we will delete the minor’s personally identifiable information from our records. If you believe we might have any information from a child, please email us at 

III. CATEGORIES OF GUEST PERSONAL DATA AND PURPOSE FOR PROCESSING

A&K Travel collects and processes the following categories of Guest Personal Data, for the purposes specified below when you make an inquiry or purchase a service or product:

Personal name and initials (e.g. First Name, Last Name)

Communicate, interact and identify you and customize the content, products and services that are offered to you;

Verify your authority to enter and use our Services; and

Personal characteristics (e.g., age, date of birth, gender, marital status, nationality) and personal preferences (product preferences, online preferences, interests)

Conduct our business and improve our websites and services, develop new products and services, provide information and support, to better understand your needs and interests, personalize communications and advertising, and generally promote a quality experience for you.

Process, fulfil and follow up on transactions and requests for products, services, support, and information

Financial information (e.g., credit card number, financial institution information and number)

Process transactions you enter into with us (e.g., purchase of goods and services, refunds, discounts and offers)

Contact information (e.g., address, phone number, email address)

Perform certain automated decision-making, including profiling, which is used for direct marketing

Contact you with information about A&K Travel products and services and affiliated third-parties;

Send you other marketing materials, for example, via email, and to notify you about products and services that we believe would be of interest to you

Government Issued ID (e.g., Social Security Number, Government ID Number, Passport Number)

Authentication information (e.g., login id, password)

Verify your authority to enter and use our website and other services

Deter, detect, and prevent fraud and other prohibited or illegal activities

Health related information (e.g., information about physical or psychological state of health, prescriptions, vaccinations, temperature, data on health screening questionnaires, COVID-19 testing)

Book or embark on some of our offerings, visit certain properties or visit certain locations where our cruise ships berth

Health information when / if medical care is required while onboard

Enable us to provide you with bespoke services or in connection with our response to health-related incidents

Information obtained from third parties, including:

Casino third parties related to marketing and background checks

Travel Agents and / or Travel Consortiums for booking purposes

Online behaviour information (online activity, preferences, time spent viewing features on our Site)

Measure, analyze and improve our products and services, the effectiveness of our websites, and our advertising and marketing

Provide targeting advertising, including the use of re-targeting technology

The type of Guest Personal Data collected by A&K Travel may vary from country to country, and in some countries A&K Travel might not collect all of the categories of Guest Personal Data listed above.

A&K Travel is committed to only collecting and processing the minimum amount of data from you that is necessary to the purposes of our data processing activities, and to retain such data only if required to fulfil such purposes. Where applicable, if A&K Travel intends to further process the personal data for a purpose other than that for which the personal data was initially collected, A&K Travel shall, prior to such processing, provide you with any relevant information on such additional purpose, and, to the extent required by applicable law, obtain your consent for this.

While traveling with A&K Travel subsidiary companies:

A&K Travel processes Guest Personal Data when you interact with us offline. Additionally, when you use electronic or RFID technologies, or use on-premise digital services, we may collect browsing information including but not limited to, search history, server logs, application logs, browsing data, first party cookies, third party cookies, pixel tags and clear gifs. In addition, we may process this data in combination with other data that we collect and/or create as necessary in connection with certain legitimate business interests in (i) verifying your identity for authentication and security purposes; and (ii) to prevent fraud.


We may operate CCTV or security cameras on properties operated or owned by A&K Travel subsidiary companies. In connection with these systems, we may collect and/or create Guest Personal Data as necessary in connection with certain legitimate business interests, such as (i) ensuring the safety and security of guests and employees; (ii) recording and investigating health and safety incidents; (iii) keeping track of guests and employees for safety and commercial purposes; and (iv) creating aggregate data.

When you use our digital services, we may collect and process device and network data. We use this data as necessary to fulfil guests’ requests. We may also collect and process data that we collect, create, and/or receive (including through the use of cookies and similar technologies). We typically use this data as necessary in connection with certain legitimate business interests, such as ensuring the security of our websites and other technology systems.

We and certain third parties process Guest Personal Data we hold for certain purposes including but not limited to distribute marketing communications and to create marketing profiles, in connection with online advertising, including targeted advertising, data sales, personalization and guest profiles.

In order to understand our guests’ preferences, and better recommend bespoke products and services we may create a “Guest Profile” by linking together and analyzing Guest Personal Data collected in the following circumstances: (i) when you purchase our products and services; (ii) when you travel with companies owned or operated by A&K Travel and its subsidiary companies; (iii) when you use our digital services; (iv) through cookies and other tracking technologies; (v) when you contact us or submit information to us; and (vi) through feedback and surveys.


During our interactions we may collect special categories of personal data about you as detailed below.This may be because you want us to have the information or inadvertently as result of a group you travel with (please see example below).It may also be because we need to know certain personal data about you which is special category data in order that we can provide you with the best possible service and advise you whether a trip is suitable for you.Health is one of the best examples of this.

E.g.If we receive a group booking from a specific religious association we will inadvertently have details of religious beliefs of those individuals.The same can be said for groups from political associations and trade union associations.

E.g.We are sometimes asked whether certain medication is allowed to be taken into certain jurisdictions which discloses certain medical conditions.

Other special category of personal data which we may end up receiving from you include details about your:

dietary requirements which may disclose your religious or philosophical beliefs;

You are not under any obligation to consent to us processing or disclosing your sensitive information in the manner described above and in our privacy policy. However, if you don’t agree then we won’t be able to process your data or transfer your data to our suppliers. As you will appreciate it would then be difficult to actually provide your holiday because making your holiday arrangements involves processing your data and transferring your data to our suppliers in order that they can provide the services.

If you have concerns with us processing or transferring your data then please discuss that with us at your earliest convenience in order that we can book your holiday and provide you with the necessary services.

If you are happy to consent to our use of your sensitive information, you will also be able to withdraw your consent at any time. However, as this will prevent us from providing your holiday, we will be required to treat any withdrawal of consent as a cancellation of your booking and the cancellation charges in the Booking Terms and Conditions for your booking will become payable.

IV. THE LEGAL GROUNDS FOR PROCESSING GUEST PERSONAL DATA

In most instances, we process your personal data under the legitimate interests of providing you products and services. In other instances, we obtain your consent to process your personal data where we are required to do so by applicable law – for example, where we want to use your contact details for marketing purposes or where the personal data we are collecting from you is sensitive personal data and we are not lawfully permitted to process your personal data on any other legal grounds. Where we rely on your consent for processing your personal data, you may withdraw your consent at any time, by contacting us at 

. Please note, however, that withdrawing your consent will not affect the lawfulness of processing based on the consent you gave prior to withdrawal.

Where we process your personal data for direct marketing purposes, we will log your objection to and stop such processing of your data, and we will not contact you again if requested. You may object to such direct marketing by clicking the unsubscribe link in each such direct marketing message or contacting us at 

While we always want you to be aware of how we are using your personal information, this does not necessarily mean in every instance that we are required to ask for your consent before we can use it. There may be instances where we process your personal data for our legitimate interests (furthering our business relationship with you) or on the basis of other lawful grounds (i.e., because we have established a relationship with you and need to process your personal data in order to provide you with the information and/or services you have requested), without having obtained your consent. We do not seek your consent in such cases largely so that we can provide you with services in an efficient way (or where in some cases it might not be possible for us to seek your consent because we must process personal data, for example, for the detection of fraud). Before processing your personal data, we will consider your rights and freedoms and will only commence such processing where we do not think your rights will be infringed.

Except as otherwise provided in this Privacy Policy, only a limited number of individuals within A&K Travel’s legal, finance, IT, accounting and customer care departments, as well as certain managers (i.e., only persons with assigned responsibility or managerial responsibility for a guest or groups of guests) will receive access to Guest Personal Data when necessary in connection with their job responsibilities.

If you provide A&K Travel with personal data about members of your family and/or other dependents (e.g., for emergency contact or benefits administration purposes), it is your responsibility to inform them of their rights relating to the processing of their personal data for these purposes. You are also responsible for obtaining the explicit consent of these individuals (unless you are authorized to provide such consent on their behalf) to the processing (including disclosure and transfer) of that personal data for the purposes set out in this Policy.

Guests will receive ten percent (10%) off the cruise-only fare. Full payment of the reduced fare will be due at time of booking. Crystal’s standard cancellation terms apply.

Crystal Cruises

Queen-size bed or twin beds with sumptuous bedding, and third berth

Dry cleaning for five pieces plus one bag of free laundry every 10 cruise days, 2nd day service

Free pressing (5pcs/day), 2nd day service

Complimentary wine and spirits from set menu

Fresh fruits, daily change, on request only

Pillow menu (selection from a variety of pillow types)

Interactive tablet for news, updates, and reservations

Spacious suite, with living area, elegant finishings and private veranda, accompanied by attentive butler service. Sapphire suites are available to book in new and classic design.

Queen-size bed or twin beds with sumptuous bedding

Cozy bedroom redesigned in 2023, with welcoming and comfortable detailing, butler service and ocean views.

Contemporary classic bedroom redesigned in 2023, with butler service and impressive windows onto ocean views.

Sophisticated one-touch lighting and surround-sound system

Suite offering comfortable living area, private veranda and perfect for grand yet intimate moments, accompanied by attentive butler service. Aquamarine suites are available to book in new and classic design.

Contemporary classic bedroom redesigned in 2023, with butler service and comfortable seating constellations opening onto a private veranda.

Unlimited room service from Osteria D'Ovidio and Umi Uma

Unlimited dining in Osteria D'Ovidio and Umi Uma

Private transfer to and from ship up to 50 miles

Butler or Concierge escort from terminal to suite on embarkation day

Redesigned in 2023, this large suite includes spacious rooms with separate dining and living areas, looking onto a private veranda, and accompanied by attentive butler service.

Large private veranda with teak furniture

Spacious living room with TV, custom wool carpets, walnut floors, cabinetry and Swarovski® chandelier

Large bedroom with queen-size bed or twins, plus his and hers walk-in closets and TV

Master bath with jacuzzi, ocean view, crystal sconces and Calacatta marble floors, separate shower and bidet

Free unlimited laundry and dry cleaning, 2nd day service

Our largest suite, with expansive living areas, a private veranda, sumptuous finishings and attentive butler service.