Perfectly at home

Wherever you are heading, stepping aboard Crystal feels like coming home.

From the warm welcome you receive from every crew member you meet, to the spacious, comfortable and beautifully appointed suites and social areas, we promise you will feel so relaxed, you’ll never want to leave.

AT YOUR SERVICE

Over 30 years at sea, we have developed a unique, intuitive stye of service that’s both warm and welcoming, and attentive and exacting,

With an industry-leading guest-to-crew ratio of almost 1:1, and personal butler service in all room categories, our longstanding, familial crew know you by name and anticipate your every nuanced wish, providing the most instinctive service with genuine passion.

They truly care about making your stay an unforgettable experience – just ask any returning guest what brought them back to Crystal and the answer will almost always be the same: the crew.

WORLD'S BEST AWARDS 2025

Crystal has been crowned Top Midsize-Ship Ocean Cruise Line by the readers of Travel + Leisure in the prestigious travel magazine’s World’s Best awards.

A WARM WELCOME

Everywhere you go you’ll be warmly greeted our crew who take care to remember your name and your preferences.

INTUITIVE SERVICE

Our team is always on hand to assist with anything you need, however big or small, without ever feeling intrusive.

BUTLERS AT EVERY CATEGORY

Our personal butler service goes beyond bespoke to make your experience seamless from beginning to end.

24-HOUR IN-SUITE DINING

If you fancy a lie-in, a night off, or just lunch on your veranda, our extensive in-room dining menu is the answer.

"Perhaps that's what makes the service aboard Crystal
Symphony so flabbergasting: it's impeccable.
To be more succinct, it actually feels over-staffed. At every
turn, we were met with smiling crew members who were only
too pleased to help."

- CRUISE CRITIC

"The true Crystal difference, though, lies in the soul of the ships,
led by the beating heart of the crew, and I have spent much time
on board hearing the stories of old friends amongst the
astonishing 80% of crew who have returned. The beaming smiles
around the ship are tribute to their delight in returning
to this very special working environment."

- MUNDY CRUISING

"Ask any Crystal veteran what keeps them returning to the line and,
sure, you’ll hear about the luxurious ships and the superb dining,
but most often you’ll hear about the staff."

- ALL THINGS CRUISE

JUNIOR CRYSTAL PENTHOUSE SUITE

WELCOME ABOARD

PENTHOUSE SUITE, CRYSTAL SERENITY

VERANDA LIVING

SUITES & GUEST ROOMS

Our suites and guest rooms artfully pair comfort with the exceptionally elegant design. Elevated details, contemporary craftsmanship, and artisanal finishing embody modern refinement, while the spacious layouts maximize in-room relaxation.

VIEW ON CRYSTAL SERENITY VIEW ON CRYSTAL SYMPHONY VIEW ON CRYSTAL GRACE

IN THE DETAILS

FINEST LINENS

Bed linen in all Crystal suites is made by Jesurum Venezia 1870, luxury linen maker to royalty for over 150 years.

INDULGENT AMENITIES

Bathroom amenities are by Italian soap and scent company Ortigia using natural products indigenous to Sicily.

ARTISANAL FINISHES

Contemporary design with a classic touch, our new suites are finished with fine marble sourced from the Alps.

HOME COMFORTS

Styling furnishings, plush Etro bathrobes, your choice of pillow, a sumptuous mattress – you’ll feel right at home.

ULTRA ALL-INCLUSIVE

On Crystal ships, all-inclusive means precisely that: everything is complimentary from start to finish.

Every restaurant, every bar. Not just buffet breakfasts but tasting-menu dinners with wine pairings. Chef Nobu’s Peruvian-Japanese-fusion creations at Umi Uma*, Waterside’s a la carte dishes of superb local and seasonal produce. The most beautifully presented patisserie at afternoon tea, premium wines, and spirits at any time of day.**

Butler service comes as standard for every single suite.
We’ve even taken care of tipping, so you don’t have to think about it.