Contact Crystal

• Crystal Offices
  U.S. and International Offices
  
  Crystal Cruises - Los Angeles
  11755 Wilshire Boulevard., Suite 900
  Los Angeles, California,
  USA 90025 +1-310-785-9300
  
  Crystal Cruises - Miami
  1501 Biscayne Blvd., Suite 500
  Miami, FL USA 33132 +1-310-785-9300
  
  Crystal Cruises - Sydney
  Crystal Cruises AUS
  Suite 2, Level 16,
  6 O'Connell Street Sydney,
  N.S.W. 2000 +61-2-8074-6500
  
  Website Disability Assistance
  If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact us via email at Contact_Legal@crystalcruises.com and specify your email subject line with "Request Website Disability Assistance".
  
  
• Reservations
  For more information or to make a booking, please contact your travel advisor or call Crystal Cruises at 1-866-446-6625.
• Reservations Hours / Customer Care

  Crystal Cruises strives to maintain six-star service on and off our ships. Business hours are

  • Monday through Friday between 7:00 am and 11:00 pm (US Eastern Standard Time)
  • Saturday between 9:00 am and 8:00 pm (US Eastern Standard Time)

  For non-reservations issues, please email us at AskCrystal@crystalcruises.com.
  
  Note: For guests with a confirmed reservation, please provide your name, voyage number and booking/reservation number (if available) within your email communication or in the email's Subject line. This will enable our team to more effectively facilitate and respond to your inquiries.
• International Sales
  For guests and travel agents who reside outside the U.S. and Canada, please send an e-mail request to: internationalsales@crystalcruises.com
• Onboard Guest Services (Pre- and Post-Cruise)
  For guests with specific question regarding their special medical needs such as oxygen or dialysis, using mobility equipment and/or those who have special dietary requests, please contact our Onboard Guest Services team for the necessary procedures .
  
  Call us at 1-800-446-6620 or email us at onboardgstsvcs@crystalcruises.com.
• Advertising
  For advertising media placement inquiries, please contact: advertising@crystalcruises.com
• Public Relations
  Members of the press may contact our PR Department for questions regarding Crystal Cruises: mediarelations@crystalcruises.com
• Careers / Shipboard & Shoreside Employment
  If you would like to submit an employee application, visit our Employment section: http://www.crystalcruises.com/careers
• Unsubscribe

  Unsubscribe From Crystal Emails:  
  
  To be removed from Crystal Cruises' email subscription list, please email us at: webmaster@crystalcruises.com 

  
  Unsubscribe From Crystal Direct Mailers:  
  
  To be removed from Crystal Cruises' physical mailing list, please email  with the following information: marketing2@crystalcruises.com
  
  - Full Name and Address as it appears on the brochure received.
  
  - Approximate date of brochure receipt in the mail.
  
  Please be note that the more thorough your information, the greater success we will have in ensuring that you stop receiving Crystal Cruises mail. Please allow a 30-day window for the removal process to complete, as sometimes additional mailers are sent within weeks of one another.