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2026 VOYAGES

BALTICS & NORTHERN EUROPE

Bathe in the beauty of Northern Europe’s long white nights on this 40-night voyage. Begin with an overnight in Stockholm before immersing yourself in the medieval charm of Tallinn and the historic beauty of Visby and Riga. Visit Copenhagen during an overnight, allowing for plenty of time to enjoy Tivoli Gardens, then venture to Kristiansand, the Shetland and Orkney Isles, and the breathtaking landscapes of Iceland and Norway. Sailing all the way to the iconic North Cape, then overnight in Amsterdam before embracing the coastal allure of England. End your Northern European Grand Journey in the hometown of the Beatles, Liverpool.

Blend your sense of adventure with the fabled cities of Northern Europe. Journey through the lands once home to kings and queens, castles and cathedrals; places that today strike a decidedly modern vibe.

Baltics & Northern Europe

A true capital of culture, this old-world city of modern design, fashion and New Nordic cuisine is renowned for its sense of style. Set over 14 islands firmly linked by over 50 bridges, Sweden&#39;s enchanting capital is home to the legendary Gamla Stan, museums and more. 

This “City of the Sea” with over 450 years of creative heritage has produced some of the world&#39;s finest architects, and legacy of their splendid work is seen everywhere. Mother Nature has also made her mark here, as leafy parks and picturesque bays continue punctuate the promenades. A political and economic hub, this city is also a cultural center with 20 theatres, the National Opera, and fascinating museums and art galleries.

Put yourself in a fairytale as soon as you walk through the medieval walls of Tallinn&#39;s Old Town where you can dine and shop in the center square or see panoramic views by climbing St Olaf&#39;s Church. Leave the Old Town and go to the historic Kadriorg Palace erected by Tsar Peter the Great.

Established in 1161 as a mercantile center, Visby was a member of the Hanseatic League and known as the “Queen of the Sea.” Today a UNESCO World Heritage Site, it is home to a rich variety of medieval architecture including a 13th-century wall, over 200 warehouses and a collection of partially-ruined religious structures making it one of northern Europe&#39;s best preserved fortified commercial cities. Explore Gotlands Fornsal, a museum devling into Visby&#39;s storied past. 

Step into the heart of Riga, a city steeped in history and brimming with cultural richness. Founded in 1201, Riga has been shaped by its time as a member of the Hanseatic League, and its strategic position at the crossroads of trade routes from the early middle ages. Today, it stands as a UNESCO World Heritage Site, showcasing a blend of Art Nouveau, Gothic, and medieval architecture, and a thriving contemporary art scene. Marvel at the towering spires of Riga Cathedral, stroll through the charming Old Town, and soak up the unique atmosphere of one of Europe&#39;s most captivating cities.

Capital of the “World&#39;s Happiest Country,” Copenhagen is known for its colorful buildings, busy canals and cozy ambience. In this charming city, you can stroll the Tivoli Gardens, visit museums or join the cycling culture by touring on two wheels.

For centuries, Stavanger and its surrounding areas have played a leading part in Norway&#39;s maritime history - from the time when Viking kings battled in Hafrsfjord, through the period of the `White Sails,` steamships and modern super tankers. As a result of its prime geographical location, Stavanger is considered the most important oil city in Norway.

As the main town of the Shetland Islands, Lerwick offers a unique blend of history, culture, and natural beauty that appeals to everyone. The town&#39;s maritime heritage is everywhere from its bustling harbor to its traditional architecture, creating an authentic, picturesque atmosphere and capturing the very essence of island living in Northern Europe. The island can trace its roots tracing back to Viking times, so visitors should expect a healthy dose of historic charm intertwined with day to day modern living. Quaint streets wind past historic buildings, inviting exploration of local shops, cafes, and cultural sites. The bustling harbor reflects Lerwick&#39;s maritime heritage, where fishing boats and yachts create a lively ambiance. Be sure to venture beyond the town, and immerse yourself in the captivating landscapes of the Orkney Islands —ancient standing stones, dramatic cliffs, and pristine beaches are all within reach. Lerwick&#39;s captivating blend of history, natural beauty, and island character makes it a treasure to uncover within the enchanting Orkney archipelago.

Tórshavn, named after the Norse god Thor and the most populous of the Faroe Islands, is one of the smallest capitals in the world. Here, classic grass turfed-roof houses and modern buildings stand side by side. This capital may be small in size but Tórshavn&#39;s beauty lies in its abundance of mountains and valleys, culinary delights, impressive art scene and an unapologetic love for football---here, Soccer is king.

Ringed by dramatic mountains and perched on a narrow fjord-side spit of land, this old trading post&#39;s as remote as they come – yet boasts a trending arts scene. Walk among tin-roofed homes built by salt fish merchants, admire seagoing artifacts and – for some reason – a world-class accordion collection at the Maritime Museum. Discoveries further afield might include splendid Icelandic waterfalls, a pint-sized botanic garden in the tundra, and tiny villages dwarfed by their surrounding peaks.

Situated on one of the most magnificent fjords in Iceland, bounded by snow-capped mountains and gently sloping pastures, the weather here is surprisingly moderate despite being just 60 miles from the Arctic Circle. Charming and historical, here you&#39;ll find over 2,000 species of plants in the Botanical Gardens, which thrive without the benefit of a greenhouse. 

Wrap up warm, the mercury rarely pushes much above freezing on a good day in the world&#39;s most northerly town, halfway between mainland Norway and the North Pole. Just a couple of thousand souls call this remote spot on the Norwegian island of Svalbard home – yet more than 10 times that number travel all the way here each year for a fleeting glimpse of life at the edge of the world. They are lured by the landscape carved by nature from the frozen earth and lapped by the Arctic, patrolled by arctic foxes, beluga whales and other precious wildlife. Here, humans and animals live in perpetual half-light for six months of the year, and, for the rest, constant darkness, lit only by the stars and the dancing lights of the aurora borealis. Get out on the water, hike in the mountains, go dog-sledding, meet the locals – this is a destination you will never forget.

Nordkapp, also known as the North Cape is recognized as the northernmost point of mainland Europe and is renowned for its stunning landscapes. It enjoys a very happy placement in the world; at “just” 1,300 kilometers (800 miles) south of the North Pole, Nordkapp is still considered one of the northernmost accessible points in mainland Europe and offers breathtaking views of the Arctic Ocean and surrounding landscapes. The Midnight Sun casts its ethereal glow, illuminating the landscape during the surreal Arctic summer nights. Here, the remoteness is as profound as the beauty. Gaze upon dramatic cliffs that plunge into the frigid waters of the Barents Sea and stand in awe of nature&#39;s grandeur. Wildlife flourishes, from reindeer grazing against the backdrop of snow-capped peaks to flocks and flocks of seabirds soaring through the pristine skies. Embrace the Arctic&#39;s tranquility and the raw majesty of a place where the world seems to touch the heavens.

Mother Nature pulses through Bergen&#39;s veins. The pretty little town is flanked by a mesmerizing canvas of fjords, mountains, and waterways which must be seen to be believed, and cast in the shadow of majestic Mount Fløyen, and visitors who are not afraid of heights should enjoy sweeping views of the valley via the Fløibanen funicular. Bergen is everything you would expect it to be: colorful fishing huts dot the landscape while the vibrant Fish Market, perhaps the beating heart of the town, is where visitors immerse in the flavors of fresh seafood and local produce. Traditional dishes like `klippfisk` and `smørbrød` reveal a deep connection to coastal resources, and are very tasty to boot! Once you have had your fill of sensational landscapes and traditional food, then take a stroll to iconic Bryggen Wharf—a UNESCO World Heritage Site adorned with vibrantly hued Hanseatic buildings, echoing tales of centuries-old maritime trade.

At the head of the Oslofjord, which boasts many densely wooded islands, lies the impressive Norwegian capital of Oslo. This inspiring city is the site of many of Norway&#39;s finest historic and cultural achievements. Towering above our dock near the city center is the imposing Akershus Fortress and Castle. Graceful Viking ships, the Munch Art Museum and Gustav Vigeland&#39;s awesome sculpture collection are among the rich treasury of attractions this city has to offer.

Everyone has an image of Amsterdam, for some, it&#39;s small boats gliding on the canals and locals two-wheeling on bikes to work and, as frequently, to meet friends for drinks. For others, it&#39;s gabled buildings leaning, seemingly precariously, over cobbled streets and cozy taverns illuminated by candles. Still others imagine tulips in bloom and the paintings Vermeer, Van Gogh and Rembrandt. Each vision is even more beguiling when experienced in person.&nbsp;

Located in the southwest of England, Plymouth is a coastal town known for its maritime attractions and indie shopping culture. Home of the famous gin brand, its distilleries are open for tours and, after that, you can visit the city&#39;s colorful art galleries and refined restaurants.

If you are looking for a captivating city, full of charisma, then look no further than Cobh. Pronounced Cove, this picturesque town on the southern coast of Ireland exudes a rich maritime heritage and a captivating charm that lingers in the hearts of visitors. With its typical houses cascading down the hills, its lovely placement on the mouth of the River Lee, Cobh is a delightful blend of history, culture, and scenic beauty and a very easy destination to spend a few hours. The city is of course best known for its connection to the Titanic, as it has a poignant link to history as the last port of call for the ill-fated ship. The Titanic Experience in the original White Star Line building invites you to step into the past and immerse yourself in the stories of the passengers who embarked on that fateful journey. For those who feel the pull of The Emerald Isle&#39;s urban charms, then why not take the short 12-mile trip to Cork, Ireland&#39;s second largest city. Here you will find an eclectic, vibrant cultural scene, oodles of living history, plus plenty of traditional pubs showcasing the famous lively Irish atmosphere.

Situated in the southern coastal area of Dublin, the town of Dún Laoghaire is a residential area with many things to do and see. You can visit the People&#39;s Park Farmers&#39; Market to shop for hand-made crafts and try local delicacies, walk along the charming East Pier or try water sports such as sailing or kayaking.

A place of contrasts and balance, Kirkwall offers the high points of a large Scottish city – stellar local shopping and impressive historical sites like the St. Magnus Cathedral and ruins of the Bishop&#39;s Palace and Earl&#39;s Palace – as well as the charms of a small village. It is a relatively quiet ferry landing town that is also an excellent example of an ancient Norse settlement, making Kirkwall itself a living museum.

Once a textile and weaving hub, Sandnes, Norway, weaves a tapestry of history and modernity for all its visitors. The city&#39;s industrial heritage is mirrored in the Ganddal district&#39;s ancient burial mounds which indicate early human settlement, while archaeological discoveries in the area trace back to the Iron Age. Guests might like to take a trip on the 19th century Jærbanen railway, which passes through the city and is one of the oldest in Norway. Embracing sustainability, Sandnes melds outdoor recreation with cultural vibrancy. Scenic landscapes, including the iconic dunes and Gandsfjord, offer a backdrop for activities. The city also nurtures a flourishing arts scene, with galleries like Sandnes Kunstforening promoting local talent. Festivals celebrating diversity and creativity punctuate the calendar, making Sandnes a dynamic city where the past converges with contemporary life.

Situated on the southern tip of Norway about four hours from Oslo, Kristiansand is the country&#39;s fifth-largest city and a top vacationer&#39;s destination. No wonder: Kristiansand&#39;s water-surrounded setting, many parks and museums, family-friendly zoo and vibrant shopping scene bring culture-minded visitors and outdoors enthusiasts together in happy coexistence. A walk in Posebyen, Kristiansand&#39;s old town, offers a look at one of Northern Europe&#39;s largest collections of characteristic wooden buildings, while the fish quay presents one of Norway&#39;s best fish markets and great dining options. If you can bear to pull yourself away from Kristiansand&#39;s narrow streets and wide appeal, a boat trip across the waterway brings you to Lillesand, an immaculate town with charming alleyways and a pretty waterfront.

Formed by volcanic eruptions and settled by Norse Vikings, Iceland is an unforested land of volcanoes, hot springs, mountains, glaciers and northern lights. While its preserved language remains, this is a forward-thinking, eco-friendly country and Reykjavik is its capital where 60% of the population lives. Europe&#39;s second largest island is known for whale watching and its ancient maritime history.

Leknes, a picturesque town in Norway&#39;s Lofoten archipelago, is a captivating blend of natural beauty and Scandinavian charm. Nestled between rugged mountains and the crystal-clear waters of Vestfjorden, Leknes offers breathtaking vistas at every turn. With its thriving fishing industry and historical significance as a trading post, the town is a living testament to its maritime heritage. Visitors can explore nearby white sandy beaches, hike the stunning trails, and witness the surreal midnight sun during summer months. Leknes encapsulates the essence of Norway&#39;s coastal allure, welcoming travelers to experience a genuine Arctic escape amidst stunning landscapes and welcoming communities.

For centuries, Dover has been a symbol of England&#39;s royal fortitude. The port&#39;s legendary White Cliffs have long been a welcomed landmark for seafaring travelers. The solid Dover Castle has faced invasions by Roman, French and even English troops. London&#39;s legendary sights, including Westminster Abbey, Big Ben, Parliament Square, Whitehall and the fashionable West End, lie just 80 miles from historic Dover.

Known for being the birthplace of the Beatles, the city offers many different attractions dedicated to this iconic band. Liverpool is also home to the stunningly original Anglican cathedral, considered the biggest in Britain, and of the famous dish known as “scouse,” which you can enjoy in multiple restaurants across the city.

Located in the Brunkebergstorg region of central Stockholm, Hotel At Six is a 19th-century haven where contemporary art meets design. The hotel&#39;s elegant rooms and suites feature complimentary Wi-Fi access, minibars, hairdryers, private bathrooms and luxurious eco-friendly towels and sheets. Guests can enjoy delicious dishes in the Dining Room and order from an extensive wine list at Blanche &amp; Hierta. Additional amenities include a cocktail bar, a spa, a fitness centre and a Stockholm Under Stj&#228;rnorna, a vibrant roof park located atop the hotel.

Hotel At Six

The Grand H&#244;tel in Stockholm has been home to celebrities, high-profile events and everyday bon-vivant since 1874. Situated in the best waterfront location imaginable, the hotel overlooks the Royal Palace and Gamla Stan, Stockholm’s old town. Guest rooms are equipped with complimentary Wi-Fi, fully stocked minibars, smart TVs, electrical adapters, comfortable beds and private bathrooms. Amenities and services available to guests staying at the hotel include a spa with hot saunas and cool dipping pools, a fitness centre, on-site restaurants and a bar.

Grand Hotel Stockholm

The Lowry Hotel Manchester

With an industry-leading space to guest ratio across an array of social areas, Crystal Serenity offers the utmost comfort, quality, personalization and choice.

Crystal Serenity

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Information you provide about yourself to Century Travel will only be used by Century Travel in accordance with its Privacy Policy. The Privacy Policy does not apply to third party sites.

Century Travel may from time to time invite you to provide personal information in order to provide you with services and to enable you to order goods. In order to deliver such services or goods, Century Travel will need to process and store your personal information and may need to transfer it to affiliates and service providers for processing inside the European Economic Area. By submitting your personal information, you consent to such processing and transfers in connection with such orders, offers or services and for any other purposes to which you consent at the time you provide the information.

In order to enable Century Travel to provide you with a personalised browsing experience, this site may use ‘cookie’ information collection technology. The information gathered by Century Travel cookies is for the purposes of enhancing your experience on our Sites. By continuing to browse this site you are agreeing to our use of cookies. Please note however, that our use of cookies is only for the purposes of shopping cart operation, site performance and non-tracking, anonymous analysis.

Century Travel will only use your personal information for purposes for which you have consented and will not sell or rent your personal information to third parties for marketing purposes at all.

Century Travel follows strict security procedures in the storage and disclosure of personal information so as to prevent unauthorised access by third parties. Century Travel also requires those parties to whom Century Travel transfers personal information to comply with the same.

If you have any queries about Century Travel’s privacy policy or any queries about the protection of personal information Century Travel holds about you, please write to 

We are entitled by law to charge a fee of €10 to meet our costs in providing you with details of the information we hold about you. We are also legally obliged to request you to provide us with identification so that we can be certain that you are entitled to receive the requested data.

Data Protection: Century Travel may use your details to let you know about other products and services which we think would be of interest to you from within the Century Travel group. However, under no circumstances will you be inundated with sales and marketing emails or contact. At no time will we pass your details to any other companies or third Parties for marketing or any other reason.

DV Century Travel Consultants Limited is the Data Controller for the purposes of the Data Protection Act 1998 and the General Data Protection Regulation.

When you register for our Services on our Websites, for example signing up for marketing emails or requesting to be contacted by a consultant for a quote, you may provide us with:

Your personal details, including your email address and phone numbers

When you place a booking with Century Travel, either as lead passenger, booker, passenger or non-travelling payee, you may provide us or our Service Provider with:

Your personal details, including your postal and billing addresses, email addresses, phone numbers and date of birth and name as per passport

Financial transaction information, including your debit or credit card information

Travel related information such as passport details, ethnicity, visa eligibility.

In some cases, we may also need to collect more sensitive personal data such as information concerning medical conditions, disabilities and special requirements, so as to be able to consider your particular needs in relation to a booking.

When you interact with us via our Social Accounts, we may collect:

Social media content such as imagery, video content and feedback such as reviews and social interactions.

For any content you submit, we may use, copy, modify, adapt, publish or incorporate such content into forms of marketing messaging and advertising for our social accounts, email marketing, print brochures and our website.

We may also use personal data from social media sources such as Facebook advertising that supply information, cookie and third party data. For example, this type of personal social media data helps us to:

Contribute to reviewing and improving the messaging and marketing we share on our social accounts such as analytical and reporting data.

Improve and measure the delivery and effectiveness of our marketing communications across social media advertising.

When you use our website we use data tracking software (‘cookies’) which allow us to collect:

Information about your online browsing behaviour on our Websites and Mobile Apps and information about when you click on one of our adverts (including those shown on other organisations’ websites)

Information about any devices you have used to access our Services (including the make, model and operating system, IP address, browser type and mobile device identifiers)

We use personal data to effectively manage and improve the services we offer to you, including:

Processing bookings, so that we can manage the provision of services and help with any bookings or refunds you may ask for;

Improve our online services, including improving our Websites;

Detection and prevention of fraud or other crimes, so that we can ensure you can safely use our services;

Improvement and development of our products and suppliers, information technology systems and the way we communicate with you, including measuring the responses to certain products;

Providing a specialised and personalised service to you to help us meet your needs as a customer, including providing you with marketing material that is relevant to your interests. This may include us measuring your responses to marketing communications;

Contact and interaction with you, for example by phone, email or post or by responding to social media posts that you send to us, so that we can service your booking or query effectively as a customer

We may share the personal data we collect with other companies in the Century Travel Group, where it is necessary for the effective servicing of a booking or query.

We may share the personal data we collect with other Supplier Partners and Service Providers. We only share personal data that enable our Supplier Partners to provide their services. We work with carefully selected Service Providers that carry out certain functions on our behalf, including for example, companies that help us with our technology services, storing and combining data, and processing payments. We only share personal data that enable our Service Providers to effectively provide their services. When we share personal data with these companies we require them store and process it securely, and they must not use your personal data for their own marketing purposes.

We may also need to share personal data with other organisations in certain circumstances:

if the law or a public authority says we must share the personal data;

if we need to share personal data in order to establish, exercise or defend our legal rights (this includes providing personal data to others for the purposes of preventing fraud and reducing credit risk);

to an organisation we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement we may have with you. If the transfer or sale goes ahead, the organisation receiving your personal data can use your personal data in the same way as us; or

to any other successors in title to our business.

The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area “EEA”). It may also be processed by companies operating outside the EEA who work for us or for one of our Service Providers, such as airlines, hoteliers, insurance companies and ground handling agents so they can provide you the arrangements you require.

In order for you to travel overseas, we may be required to disclose certain of your personal data to government bodies or other authorities in Cyprus and in other countries, such as those responsible for immigration, border control, security and anti-terrorism. Even if it is not mandatory for us to provide information to such authorities, we may exercise our discretion to assist them where appropriate.

The protection and safe-guarding of your personal data is very important to us and we implement various security safeguards to protect your data, including:

Regular reviews of our processes for collecting, storing and processing your personal data.

Restricting access to your personal data to authorised users. This includes the use of physical security measures.

However, whilst we take appropriate technical and organisational measures to safeguard your personal data, please note that we cannot guarantee the security of any personal data that you transfer over the internet to us.

We will send you relevant news and offers about our products and services in a number of ways, including by email, but only if you have previously agreed to receive these marketing communications or have engaged with us in a service provision way. When you register with us on our Website, we will ask you if you would like to receive marketing communications. When you engage with a travel consultant, they will also ask you if you would like to receive marketing communications. You can change your marketing choices over the phone with your consultant or by unsubscribing from our emails at any time.

Under the Data Protection Act 1998 and the General Data Protection Regulation, you have the right to see the personal data we hold about you. This is called a Subject Access Request. If you would like a copy of the personal data we hold about you, please write to: Century Travel, PO Box 62862, 8069 Paphos.

Guests will receive twenty percent (20%) off the cruise-only fare. Full payment of the reduced fare will be due at time of booking. Booking is not refundable. Additional terms and conditions apply.

A&K Travel Group Ltd, a company incorporated under the laws of the Bahamas, along with its subsidiary companies listed below (collectively “

”), recognizes the importance of protecting your privacy. This global privacy notice (“

”) describes how we collect, process, and share Guest Personal Data (defined below). This Notice also describes your rights and choices with respect to Guest Personal Data and other important information. This Notice applies to our group websites and the activities across all the A&K Travel Group companies. Please carefully review this Notice.

A&K Travel Group’s subsidiary companies include but are not limited to the following: AK Group Ltd, A&K Corp. Ltd, Abercrombie & Kent Global Travel Limited, Abercrombie & Kent Ltd, Abercrombie & Kent USA, LLC, Abercrombie & Kent (Australia) Pty Ltd, Crystal Cruises Holding Ltd, Crystal Cruises SAM, Crystal Cruises USA, LLC, Crystal Cruises Pty Ltd, Crystal Cruises Ltd, Crystal Cruises UK Ltd, Situr Inc. and Divencounters Inc. A&K Travel Group does business under the brands Abercrombie & Kent, Crystal Cruises, Cox & Kings, Sanctuary Retreats and EcoVentura.

A&K Travel Group may act as either a controller, a processor or both, depending on the circumstances, with respect to the collection, use, and other processing of personal information which can be used to identify or is reasonably capable of being associated with, directly or indirectly, guests (

), as described in more detail in this Notice.

We have appointed a Data Protection Officer who is responsible for overseeing questions in relation to this Notice. If you have any questions about this Notice, including any requests to exercise your legal rights, please contact us using the details set out below.

Please see below the relevant contact details of the data controller for your country or region. If you are uncertain or have a general question regarding data protection, please use the contact details for the United Kingdom.

United Kingdom of Great Britain and Northern Ireland

Legal entity: Abercrombie & Kent Ltd.
Company No: 01082430
Name: Data Compliance Officer
Email address: 


Postal address: St George's House, Ambrose Street, Cheltenham, GL50 3LG.

Legal entity: VeraSafe, LLC
Telephone: +1 (617) 398-7067
Email address: 


Postal address: 100 M Street S.E., Suite 600, Washington, D.C. 20003, USA
Web: 

https://www.verasafe.com/about-verasafe/contact-us/

The contact details for our registered data protection representative in the European Union.

Legal entity: Abercrombie & Kent Italy S.r.L.
Name: EU Data Protection Representative
Email address: 


Postal address: Via Fattori 10, Florence, 50132, Italy.
Supervisory body: Garante Per La Protezione Dei Personali
Website URL: 

United States of America, Canada and South/Central America

The contact details for our registered data protection representative for the USA and the Americas.

Legal entity: Abercrombie & Kent USA LLC
Name: Data Protection Manager
Email address: 


Postal address: 1411 Opus Place Executive Towers West II, Suite 300, Downers Grove, IL 60515.

The contact details for our registered data protection representative Australia and Asia.

Legal entity: Abercrombie & Kent Australia Pty. Ltd.
Name: Data Protection Manager
Email address: 


Postal address: North Tower, Level 26/80 Collins St, Melbourne VIC 3000, Australia

This Notice is written in the English language. To the extent any translated versions of this Notice conflict with the English language version, the English language version of this Notice shall control.

A&K Travel Group will collect Guest Personal Data that you choose to provide to us when you interact with any of the A&K Travel Group websites, contact any A&K Travel Group reservations departments, use our services, speak with our representatives (such as sales or customer service), or purchase our products

We collect Guest Personal Data about or generated by any device you have used to access the A&K Travel Group websites, or when you use Wi-Fi on an A&K network while traveling with A&K Travel Group. Such collected data could include device information, IP address, and browsing information such as previous purchase history or interests. When you use our websites, we also collect certain information about you automatically through our use of cookies and similar technologies. For more information, please see below for our Cookie Notice.

We receive Guest Personal Data about you from our third-party partners and from marketing companies that provide us with such information as a part of their relationship with us. We receive Guest Personal Data from third-party travel agents who transfer Guest Personal Data to us when you purchase products or services from them in connection with services that we provide, and other service providers performing services on our behalf. We may receive Guest Personal Data from ad networks, behavioural advertising vendors, market research, and social media companies or similar companies that provide us with additional Guest Personal Data. We may also receive Guest Personal Data from Facebook and other social media companies who may transfer Guest Personal Data to us when you register for one of our services or interact with that social media company on or in connection with our services or the purchase of our products.

A&K Travel Group feels strongly about protecting the privacy of minors. A&K Travel Group’s websites are not intended for use by individuals under the age of 18 (“minors”). A&K Travel Group does not knowingly collect personal information from minors in connection with the features of our websites without the consent of a parent or guardian. A&K Travel Group requests that any minors who wish to contact A&K do so through their parent or guardian, and not through the website. Minors may not access those sections of the websites that require registration. Upon notification that a minor has provided us with personal information, we will delete the minor’s personal information from our records. If you believe we might have any information from a minor, please email us at 

III. CATEGORIES OF GUEST PERSONAL DATA AND PURPOSE FOR PROCESSING

A&K Travel Group collects and processes the following categories of Guest Personal Data, for the purposes specified below when you make an inquiry or purchase a service or product:

Personal name and initials (e.g. First Name, Last Name)

Communicate, interact and identify you and customize the content, products and services that are offered to you;

Verify your authority to enter and use our Services; and

Personal characteristics (e.g., age, date of birth, gender, marital status, nationality) and personal preferences (product preferences, online preferences, interests)

Conduct our business and improve our websites and services, develop new products and services, provide information and support, to better understand your needs and interests, personalize communications and advertising, and generally promote a quality experience for you.

Perform certain automated decision-making, including profiling, which can be used for direct marketing

Process, fulfil and follow up on transactions and requests for products, services, support, and information

Financial information (e.g., credit card number, financial institution information and number)

Process transactions you enter into with us (e.g., purchase of goods and services, refunds, discounts and offers)

Contact information (e.g., address, phone number, email address)

Contact you with information about A&K Travel Group (including subsidiaries in the group), and affiliated third-party products and services;

Send you other marketing materials, for example, via emails, calls, texts (SMS) and posts to notify you about products and services that we believe may be of interest to you, about us and our subsidiaries in the group and affiliated third-parties, including information about our and their products and services. We ask for your opt-in consent for certain types of marketing communications in particular jurisdictions. You may opt out of receiving marketing communications from us by asking us not to call you again, clicking the "Unsubscribe" link found in the footer of our email messages or by replying or texting ‘STOP’ if you receive a text message in SMS communications. You may also contact us using our contact details above.

Government Issued ID (e.g., Social Security Number, Government ID Number, Passport Number)

Authentication information (e.g., login id, password)

Verify your authority to enter and use our website and other services

Deter, detect, and prevent fraud and other prohibited or illegal activities

Health related information (e.g., information about physical or psychological state of health, prescriptions, vaccinations, temperature, data on health screening questionnaires, COVID-19 testing)

Provide our services, such as arranging our services or offerings, including to visit certain properties or locations

Provide you with bespoke services or in connection with our response to health-related incidents

Information obtained from third parties, such as travel agents

Conduct marketing and background checks (e.g., using information from Casino third parties)

Provide travel bookings (e.g., using information from Travel Agents and / or Travel Consortiums)

Online device, network, and behaviour information (e.g., online activity, preferences, time spent viewing features on our Site)

Create guest profiles for sales, personalization, and marketing

Ensure the security of our websites and other technology systems

Measure, analyse and improve our products and services, the effectiveness of our websites, and our advertising and marketing

Provide targeting advertising, including the use of re-targeting technology

Information you provide when you speak with us on a recorded line

Quality assurance, including exercising or defending legal claims, or responding to or resolving concerns or complaints you may raise.

The type of Guest Personal Data collected by A&K Travel Group may vary from country to country, and in some countries A&K Travel Group might not collect all of the categories of Guest Personal Data listed above.

A&K Travel Group is committed to only collecting and processing the minimum amount of data from you that is necessary to the purposes of our data processing activities, and to retain such data only if required to fulfil such purposes. Where applicable, if A&K Travel Group intends to further process the personal data for a purpose other than that for which the personal data was initially collected, A&K Travel Group shall, prior to such processing, provide you with any relevant information on such additional purpose, and, to the extent required by applicable law, obtain your consent for such processing.

b. While traveling with A&K Travel Group subsidiary companies:

A&K Travel Group processes Guest Personal Data when you interact with us offline to provide you with the A&K Travel Group service. Additionally, when you use electronic or RFID technologies, or use on-premise digital services, we may collect browsing information including but not limited to, search history, server logs, application logs, browsing data, first-party cookies, third-party cookies, pixel tags and clear gifs. In addition, we may process this data in combination with other data that we collect and/or create as necessary in connection with certain legitimate business interests in (i) verifying your identity for authentication and security purposes; and (ii) to prevent fraud.


We may operate CCTV or security cameras on properties operated or owned by A&K Travel Group. In connection with these systems, we may collect and/or create Guest Personal Data as necessary in connection with certain legitimate business interests, such as (i) ensuring the safety and security of guests and employees; (ii) recording and investigating health and safety incidents; (iii) keeping track of guests and employees for safety and commercial purposes; and (iv) creating aggregate data.

In order to understand our guests’ preferences, and better recommend bespoke products and services we may create a “Guest Profile” by linking together and analysing Guest Personal Data collected in the following circumstances: (i) when you purchase our products and services; (ii) when you travel with companies owned or operated by A&K Travel Group; (iii) when you use our digital services; (iv) through cookies and other tracking technologies on A&K Travel Group websites; (v) when you contact us or submit information to us; and (vi) through feedback and surveys.


During our interactions we may collect special categories of personal data about you as detailed below. This may be because you provide us with the information or because it is associated with a group you travel with (please see example below). It may also be because we need to know certain personal data about you, such as health information, so that we can provide you with the best possible service and advise you whether a trip is suitable for you. For example:

If we receive a group booking from a specific religious association, we will indirectly collect details of religious beliefs of the individuals within the group booking. The same can be said for groups from political associations and trade union associations.

If a guest asks whether certain medication is allowed to be taken into certain jurisdictions, that inquiry could disclose certain medical conditions.

Other special category of personal data that we may end up receiving from you include details about your:

dietary requirements (which may disclose your health information or religious or philosophical beliefs);

You are not under any obligation to consent to us processing or disclosing your sensitive information in the manner described above and in our Notice. However, if you don’t agree then we won’t be able to process your data or transfer your data to our suppliers. As you will appreciate, it would then be difficult to actually provide your holiday because making your holiday arrangements involves processing your data and transferring your data to our suppliers in order that they can provide the services.

If you have concerns with us processing or transferring your data then please discuss that with us at your earliest convenience in order that we can book your holiday and provide you with the necessary services.

If you are happy to consent to our use of your sensitive information, you will also be able to withdraw your consent at any time. However, if this operates to prevent us from providing your holiday, we will be required to treat the withdrawal of consent as a cancellation of your booking and the cancellation charges in the Booking Terms and Conditions for your booking will become payable, as applicable.


IV. THE LEGAL GROUNDS FOR PROCESSING GUEST PERSONAL DATA

In most instances, we process Guest Personal Data under the legitimate interests of providing you products and services, as well as running our business (for example, we record inbound and outbound calls to fulfill our legitimate interests of ensuring our customer support team is trained appropriately and to address any concerns you might raise).

Guests will receive ten percent (10%) off the cruise-only fare. Full payment of the reduced fare will be due at time of booking. Crystal’s standard cancellation terms apply.

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