Suites & Service
Perfectly at home
Wherever you are heading, stepping aboard Crystal feels like coming home.
From the warm welcome you receive from every crew member you meet, to the spacious, comfortable, and beautifully appointed suites and social areas, we promise you will feel so relaxed, you’ll never want to leave.
At your service
Over 30 years at sea, we have developed a unique, intuitive stye of service that’s both warm and welcoming, and attentive and exacting,
With an industry-leading guest-to-crew ratio of almost 1:1, and personal butler service in all room categories, our longstanding, familial crew know you by name and anticipate your every nuanced wish, providing the most instinctive service with genuine passion.
They truly care about making your stay an unforgettable experience – just ask any returning guest what brought them back to Crystal and the answer will almost always be the same: the crew.
Suites & Guest Rooms
Our suites and guest rooms artfully pair comfort with exceptionally elegant design. Elevated details, contemporary craftsmanship, and artisanal finishing embody modern refinement, while the spacious layouts maximize in-room relaxation.
The Crystal Difference
A warm welcome
Warm, intuitive service, spacious and comfortable suites and social areas… all that’s left for you to do is relax.
Intuitive service
Our team is always on hand to assist with anything you need, however big or small, without ever feeling intrusive.
Butlers in every category
Our personal butler service goes beyond bespoke to make your experience seamless from beginning to end.
24-hour in-suite dining
If you fancy a lie-in, a night off, or just lunch on your veranda, our extensive in-room dining menu is the answer.
In the details
The finest linens
Bed linen is made by Jesurum Venezia 1870, luxury linen maker to royalty for over 150 years, and Revival New York, trusted by the world’s best hotels.
Indulgent products
In your bathroom you will find full-size bottles of shampoo, conditioner, body wash, and body lotion, plus bar soap, made by Ortigia using natural ingredients from Sicily.
Artisanal finishes
Enjoy contemporary design with a classic touch, from stylish furnishings to bespoke storage.
Home comforts
With plush Etro bathrobes, slippers, your choice of pillow, and a sumptuous mattress, you'll feel right at home.
Ultra all-inclusive
On Crystal ships, all-inclusive means precisely that: everything is complimentary from start to finish.
Every restaurant, every bar. Not just buffet breakfasts but tasting-menu dinners with wine pairings. Chef Nobu’s Peruvian-Japanese-fusion creations at Umi Uma*, Waterside’s à la carte dishes of superb local and seasonal produce. The most beautifully presented patisserie at afternoon tea, premium wines, and spirits at any time of day.**
Butler service comes as standard for every single suite and guest room. We’ve even taken care of tipping, so you don’t have to think about it.
*One complimentary reservation in each specialty restaurant is included on sailings of 11 days or less, two reservations on sailings between 12 and 22 days, three reservations on sailing for 23 days or more and complimentary reservations for full World Cruise & Grand Journey guests, and guests staying in a Junior Penthouse Suite and above (reservations required, subject to availability). Additional reservations above the complimentary allotment will be US$75 per person. Complimentary reservations are available for full World Cruise & Grand Journey guests, and guests staying in a Junior Penthouse Suite and above (reservations required, subject to availability). **Includes select beverages. Crystal expressly reserves the right to make modifications, revisions, and changes to the complimentary services and amenities at its sole and absolute discretion.
