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how it works

How It Works

Guests always come first with Crystal and we are dedicated to ensuring your travels with us are worry-free. That’s why we’ve introduced our new Peace of Mind Promise*. Now if you need to postpone your voyage, you can claim a Future Cruise Credit right up to the day before you sail.

Make this smart and flexible choice when you book and we’ll make sure your money works for you. Our Peace of Mind Promise applies to everyone on all voyages. Just pay a fee equivalent to 10% of your cruise fare to benefit from this extra protection.

If your plans change, you will be able to cancel up to the day before departure on any booking paid in full and have a Future Cruise Credit applied to another sailing booked within 12 months for travel completed within 24 months.