Onboard dining, including specialty, can be booked, rebooked, and cancelled at any time.
Inclusivity & Pricing
What is your dining reservation cancelation policy?
What are the dining hours onboard and are they always the same?
The dining hours are published on a daily basis in our Reflections newsletter. They are subject to potential adjustments due to daily activities, time zone variations, and availability. For more information, please contact [email protected] or the Concierge if onboard.
Which restaurants are included, and which are subject to an upcharge?
Our restaurants are complimentary with the exception of The Vintage Room. Beefbar, our newest specialty restaurant, open for lunch and dinner, is also complimentary but requires reservations in the evening. Beefbar also offers premium meat cuts such as Kobe & Wagyu at an additional cost. For our specialty restaurants, Umi Uma® and Osteria d'Ovidio, guests are entitled to the following complimentary reservations for up to two people per voyage:
- Up to 11 days: One complimentary reservation at each restaurant
- 12 to 22 days: Two complimentary reservations at each restaurant
- 23 or more days: Three complimentary reservations at each restaurant
Guests staying in Crystal Penthouse or Junior Crystal Penthouse Suites can enjoy unlimited complimentary visits to these specialty restaurants.
Any additional reservations beyond the complimentary allowance will incur a charge of $50 per person.
Am I able to pre-book my dining experiences before my sailing?
Yes, register or log in to your MyAccount on our website to make dining reservations for your upcoming voyages.
Dietary Restrictions
Can you accommodate special dietary requirements?
In most cases, we are happy to accommodate special dietary requirements. To help us provide the best possible experience, please inform our OBGS Team or your Travel Advisor of any allergies or dietary restrictions before your cruise departs. Additionally, be sure to include this information on your Guest Information Form (GIF) to ensure everything is properly noted.
Do your restaurants offer organic food on board?
At Crystal, we are committed to delivering an exceptional dining experience, sourcing ingredients from carefully vetted, local purveyors. We pride ourselves on selecting the finest, freshest products available. While we always prioritize quality, please note that we cannot guarantee that all food will be organic.
Do you have Kosher meals?
Kosher meals can be requested with advance notice at the time of the initial reservation. As we have limited availability, this must be requested no less than 90 days prior to sailing. We do offer kosher style and pre-packaged meals based upon availability. Please make our Onboard Guest Services team aware prior to sailing at [email protected].
Beverages
What is the drinking age onboard?
Guests must be at least 18 years old to enjoy wine and beer, and at least 21 years old to be served spirits. When docked or anchored in U.S. ports, or within the U.S. territorial waters (three-mile limit), guests must be 21 or older to be served any alcoholic beverages.
Am I allowed to bring non-alcoholic or alcoholic beverages onboard?
Yes, you are welcome to bring your own non-alcoholic or alcoholic beverages onboard. Please note that certain restrictions may apply depending on the country or destination. Crystal is not responsible for any beverages confiscated by local or national authorities.
Is the onboard beverage list available?
For the most up-to-date listings before your sailing, please contact our Onboard Guest Services team at [email protected]. Please note that beverage availability and selection may vary depending on the voyage and regional location. We recommend checking for the latest offerings prior to departure.
Classic Dining
Do you serve your gelato with a plastic or metal spoon?
Guests are welcome to choose between biodegradable single-use spoons and sanitized stainless-steel spoons, based on personal preference.
Do you offer plant-based gelato flavors?
Yes, we offer several plant-based gelato flavors, carefully crafted without dairy yet delivering the same indulgent taste and texture you’d expect from Badiani.
Do you offer sugar-free Badiani flavors?
We are currently working on the development of no-sugar-added gelato recipes, because we understand the growing demand for such options. While they are not yet available, we hope to introduce them in the near future and truly appreciate your patience and interest.
How do I sign up for Table for Eight program?
Table for Eight is announced in Reflections and interested guests may sign up for this event with the Maitre d’ Specialty Restaurants. Our Maitre d’ then sends invitations and notices to those who have signed up during the voyage. If you wish to inform us before sailing that you are interested in this dining opportunity, please contact our Onboard Guest Services team at [email protected].
Tip: Those keen on trying The Vintage Room may also do so as a single guest. Our onboard team can assist in organizing a group of interested travelers for this unique dining experience in a group setting.
Where can solo travelers meet for dinner?
On select evenings throughout each cruise, we offer the exclusive Singles Table program, where solo travelers are invited to dine together at a reserved table for eight in Waterside. The date for this special dining event is carefully selected by the Hotel Director and Cruise Director in collaboration with the Restaurant Manager, ensuring the best possible night for this unique experience. Each dinner is hosted by a Crystal representative, unless all eight seats are confirmed. We encourage guests to continue meeting and dining together throughout the voyage, fostering a sense of camaraderie among fellow solo travelers.
When can I book a reservation for a specialty dining venue?
Restaurant reservations are available 180 days prior to your embarkation date (dependent on voyage and offerings). To book these, log in to the booking portal in MyAccount at crystalcruises.com to see options for your upcoming voyages. Please note, guests will be allowed to book one complimentary reservation to each restaurant, for up to two people, ahead of time. Additional reservations must be made onboard with the Maitre d’ of Specialty Restaurants and may be subject to a surcharge.
Will lunch be served on embarkation day?
Yes, Marketplace, Trident Grill, and Scoops are open during embarkation.
Do you charge a corkage fee?
No, there is no corkage fee.
Can I see the menus available prior to sailing?
Yes, all menus are available to view on our website at https://www.crystalcruises.com/dining.
Suite Service
Do you offer caviar onboard?
Caviar is served onboard in your guestroom or suite, Waterside, and Umi Uma at an additional cost. If you wish to view our Connoisseur Caviar menu for select prices, please contact our Onboard Guest Services team at [email protected].
What is included in the In-Suite Celebration Package?
The In-Suite Celebration Package includes a bottle of champagne and chocolate-covered strawberries.
Is room service included?
An expansive and complimentary in-suite dining menu is available 24-hours a day. Guests staying in premium-suite categories can also order from specialty dining venues with assistance from your butler.
Is there a minibar in every suite? What does it include?
Yes there is a minibar in every guest room and suite. It includes still and sparkling mineral water, Coke, Diet Coke, Sprite, as well as our selection of wine, beer, and Meinl coffee. Guests may also request specific beverages from their butler while onboard, subject to availability.
Afternoon Tea
Do I need a reservation for afternoon tea?
Afternoon tea is a delightful complimentary experience, and no reservations are necessary. You are welcome to enjoy tea every day in the mid-afternoon in the elegant Palm Court, with the exception of embarkation days when the venue is closed. Please refer to our daily Reflections newsletter for the exact times during your voyage.
Where is afternoon tea served?
Afternoon tea is served in the Palm Court, a stylish and elegant venue onboard Crystal Serenity and Crystal Symphony.
What is the afternoon tea experience on Crystal Serenity and Crystal Symphony?
Afternoon tea on Crystal Serenity and Crystal Symphony is an elegant and indulgent event served at the beautiful Palm Court. Guests can enjoy a variety of teas, finger sandwiches, mini croissants, and sweet treats while listening to live entertainment.