Yes, independent air arrangement can be made. However, the Crystal Air department will not be able to assist in case of travel interruptions or delays if the ticket was not booked by Crystal.

Yes, voluntary changes can be requested and based upon availability. Penalties and fare differences may apply.

Crystal Air cannot be paid for using As You Wish or onboard credit.

Generally, we recommend embarking guests book flights landing at least five hours before the last published embarkation time and disembarking guests book flights departing at least five hours after disembarkation start time. Guests should pay special attention to cruise ports that are far away from local international airports and plan accordingly to allow any additional time required.

Layovers/stopovers are at your discretion and can be supported.

Yes, we can support groups upon request and based on availability. We recommend contacting us and booking as far in advance as possible.

Yes, air deviations are accepted. However, inclusive airport transfers are forfeited when not arriving at or departing from the designated cruise port.

Yes, you can select differing airports as you prefer.

Yes, we will assist with any of these special services, if allowed by the airline.

Crystal Air is fully changeable up to 90 days before departure. Changes made within 90 days of departure may be subject to a penalty fee, depending on airline regulations.

Guests who book Crystal Air will receive assistance from Crystal in the event of cancellations, delays, or changes to their air schedule if the airline is unable to provide an adequate alternate solution.

Crystal Air is fully changeable/refundable up to 90 days before departure. Under 90 days, either partial or full penalty will be applied, depending on airline regulations. If early ticketing is requested, penalties will apply from the moment of ticketing.

Booking Crystal Air locks in the price at the time of confirmation but still allows flexible cancellation terms up to 90 days prior to departure. There are also no additional deviation fees for choosing to fly outside the standard one to three days pre/post voyage. In addition, in the event of any major schedule change, delay, or cancellation, a dedicated Global Air team proactively works on a solution to accommodate Crystal Air passengers first to avoid any service interruption.

The air schedule is selected by the guest or Travel Partner directly at the time of booking. It will remain the same unless there is an involuntary airline schedule change, which you will be notified of in advance by the carrier directly.

Yes, Crystal Air can be booked as many days pre- or post-voyage as you wish.

Yes, Crystal Air includes airport transfers either to/from ship or to/from Crystal-partner hotel.

Yes, guests can choose flights that arrive on the same day as the voyage’s departure, always considering the recommended flight time parameters (e.g. flight landing a minimum of five hours prior to last embarkation time).

Flights schedules are usually published 330 days prior to departure but can vary by airline and routing.

Air ticket confirmations will be sent along with your E-Ticket once the booking is fully paid and the Guest Information Form (GIF) is completed. If early ticketing is requested, confirmation can be sent ahead of the standard schedule.

Air reservations can be made any time but are based on airline availability.

Crystal Air can be reserved by calling your Travel Advisor or Personal Cruise Consultant.