The Yachting Life

Onboard Services & Information

Step aboard our exceptional yacht and discover the exacting attention to detail and gracious hospitality that defines our reputation for excellence. Everything we do is designed to make your travels with us as comfortable and carefree as possible.

Select from one of the following sections for more information:

Boarding the Yacht

At most embarkation ports, the yacht is usually available for guests boarding after 12:00pm (noon, dependent on yacht’s clearance by local port authority). Suites are available for guest occupancy upon embarkation. The exact embarkation and sailing times are specified on your cruise ticket. In order to embark, all guests must carry a valid passport that is valid for six months after the end of the cruise, and with at least 4 blank pages available for visas (as applicable) per advertised voyage number. Each time you leave the yacht and re-board in ports of call during your cruise, you will be required to show your room keycard to the security officers at the gangway. On embarkation day, you must be on the yacht at least 2 hours prior to scheduled sailing. If yacht is scheduled to remain in port overnight or has a scheduled departure time after 9 pm, please plan to be at the pier no later than 7:00pm for security clearance and check-in. Once you are on board, our six-star crew will welcome you and assist with your hand luggage. Your remaining luggage will be delivered to your stateroom.

On succeeding cruise days (cruise day 2 through the last cruise day/night prior to disembarkation), all Guests must be on board the yacht no later than 30 minutes prior to scheduled port departure.

Upon check-in aboard your yacht, a credit card must be registered for your onboard expenses. Registering your credit card provides you with the convenience of settling your onboard expenses using our Express Check-out System, ensuring a smooth and expeditious process at the conclusion of your cruise. You will receive an itemized statement delivered to your suite on the morning of debarkation, and your credit card will be billed automatically through your credit card company. If you wish, at the conclusion of the cruise, you may elect to pay for your onboard expenses in cash or by check at Reception. If you decide to pay for your expenses by cash or check, please notify the Reception desk and your credit card will not be charged.

Sailing On Crystal Esprit™

Dress Code

The dress code aboard Crystal Esprit is Crystal Yacht Casual. Guests should wear comfortable, stylish sailing attire that includes tasteful swimming attire and shorts, or yacht/resort wear by day appropriate for your activity, with an elevated fashionably-chic style appropriate for evenings.

For days in port or depending on your activity, be sure to bring comfortable walking/sports shoes. Check with your travel professional for special items you might want to pack for your destination and the time of year you are traveling.

There are bathrobes and slippers in each suite for your use during the cruise. Other amenities include a, hair dryer, ETRO soap, body lotion, shampoo and conditioner.

Smoking Policy

Smoking is not permitted anywhere indoors on Crystal Esprit. A small area on an outside deck has been designated as a smoking area.


Gratuities

For gratuity guidelines on board the yacht, please visit our Gratuities section.

Electrical Appliances

Both 110-volt (American current) and 220-volt (European current) outlets as well as USB ports are available, a hair dryer, and fully-customized interactive digital bedside iPad tablet to run all lighting, shades, electronics and alarm are provided in each suite. If you have any questions about compatibility of appliances, please ask your Suite Attendant.

Visitors on Board

Whenever conditions allow, visitors will be permitted on board.  Requests may be made through the Guest Check-In/Priority Check-in and Planning Center (PCPC) portal  by a guest with a valid booking number, or requested on board, through the ship’s Reception Desk.  All requests and supporting information must be submitted through PCPC  no later than seven (7) days prior to the intended visit day (or arrival into port, if requested while on board). The number and types of visitor allowed are capacity-controlled and subject to the security level at the port of call.  Due to changing world conditions, Crystal Cruises may institute a no-visitor policy onboard its ships from time to time.  This policy is subject to change, without notice, at any time.


Onboard Visitor's Request Online Form:

To access the visitor request form, booked Crystal guest must log-on to Guest Check-In / Priority Check-in & Planning Center (PCPC) portal and complete the Onboard Visitor’s Request form located under “Other Crystal Services— tab.