From the very moment you step aboard one of our award-winning ships or yachts, you become so much more than a guest - you become a privileged member of our Crystal Family® at sea, the Crystal Society.
Comprising an exclusive club of past guests who share your passion for world discovery, Crystal Society membership begins upon completion of your first full-fare cruise aboard any of the Crystal fleet of ships, yachts or river yachts. Privileges entitle you to members-only savings and offers such as stateroom upgrades, onboard spending credits, complimentary cruises, special events and receptions, and dedicated Society voyages designed to reunite guests with newfound friends. Please note, Crystal Society redemption varies depending on the Crystal ship and may be limited based on the ship configuration and program availability. Full redemption benefits are only available on Crystal Cruises; other redemption benefits may not be available on other vessels (including upgrades, Vintage room dinners, special Crystal Society member parties and onboard recognition). For further information or to speak with someone directly, you may contact the Crystal Society Department during standard business hours.
Contact the Crystal Society Department
To contact the Crystal Society Department, you may:
11755 Wilshire Blvd, Suite 900
Los Angeles, CA 90025
If you need to replace your Crystal Society membership card or would like to change your mailing address, you may either e-mail, call, fax or write to the Crystal Society Department. Please include your first name, last name and home address. Your new Crystal Society membership card will be delivered within six weeks of your request.
You will find complete details on our loyalty program and eligibility requirements for Crystal Society membership here
as well as in our Crystal Society Benefits Brochure