​Important Contact Information

Our Crystal Society® Department is always available to assist you with any questions or concerns regarding your travels with us. Here you will also find additional guidelines regarding how your Milestone benefits are awarded, as well as some Frequently Asked Questions.

> Contact the Crystal Society Department

    • Call: 1-310-785-9300
    • Fax: 1-310-785-3891
    • E-mail: crystalsociety2@crystalcruises.com
    • Write:
    Crystal Society
    11755 Wilshire Blvd, Suite 900
    Los Angeles, CA 90025

If you need to replace your Crystal Society membership card or would like to change your mailing address, you may either e-mail, call, fax or write to the Crystal Society Department. Please include your first name, last name and home address. Your new Crystal Society membership card will be delivered within six weeks of your request.

You will find complete details on our loyalty program and eligibility requirements for Crystal Society membership here on our website as well as in our Crystal Society Benefits Brochure. For further information or to speak with someone directly, you may contact the Crystal Society Department during standard business hours.

> Frequently Asked Questions

To view our Crystal Society FAQ's visit our Support section.