Crystal Cruises' Privacy Policy

General Statement

Crystal Cruises recognizes the importance of protecting the privacy of all information provided by users of crystalcruises.com. We created the following policy guidelines with a fundamental respect for our users' right to privacy and because we value our relationships with our users.

How Information is Collected

Crystal Cruises collects information about users by voluntary submission, IP addresses and cookies.

Voluntary Submission

When users elect to subscribe to newsletters or magazines, enter contests or to access special sections, users are required to supply certain personal information during the registration process. Information collected through these forms may be used by Crystal Cruises to gather broad demographic information about our users in general, for audits and to perform statistical analysis of user behavior in order to measure interest in the various areas of our website.

Crystal Cruises will not disclose (share, sell or divulge) any personal information, such as address, e-mail, telephone and fax numbers, to third parties unless we have informed you, been authorized by you or are required to do so by law. Crystal Cruises will maintain this information in accordance with our strict security and confidentiality standards. To change or update your personal information, go to the "SIGN IN" link on the upper left-hand side of your web page and after signing in click on "EDIT PROFILE". Using your  stored password, you can edit various pieces of information that we've previously asked for. 


Crystal Cruises feels strongly about protecting the privacy of children. No information should be submitted to Crystal Cruises by users under the age 13. Children under the age 13 may not register for subscriptions, enter contests or access those sections of the website that require registration.

Agents


We employ an agency and a web developer to perform functions on our behalf. Examples include sending emails, removing repetitive information, form customer lists, analyzing data, and providing marketing assistance. They have access to personal information needed to perform their functions, but may not use it for other purposes.

IP Addresses


An IP address is a number that is automatically assigned to your computer when you surf the Internet. When you request pages from the Crystal Cruises Web server, the server automatically logs your IP address, but not the e-mail address. Crystal Cruises may use the log for various purposes, including systems administration and to report aggregate information to advertisers.

Cookies


A cookie is a message sent to your browser from a Web server and stored on your computer's hard drive. The use of cookies is an industry standard (i.e., most Internet sites use cookies). Crystal Cruises uses cookies to store and track your preferences in order to provide you with a more personalized experience on our site. You can set your browser preferences to reject all cookies, but this may slow down or prevent access to sections of the website.

Cookies may simplify your experience by saving your preferences and passwords. We also use cookies that contain no personal information. These cookies help us estimate our audience size and determine which areas of the Crystal Cruises website get the most traffic and are the most popular.

Opting Out


Crystal Cruises may periodically send out e-mail newsletters to our users about new cruises, special promotions, service or other news using e-mail addresses provided at registration or otherwise. Upon request, Crystal Cruises will remove users (and their information) from our database or permit them to "opt-out" of any further e-mail newsletter lists. If you receive any such e-mail messages that you do not wish to receive again in the future, simply send an e-mail to webmaster@crystalcruises.com. Please place the word "remove" in the subject field.

Links


This website contains links to other websites. Crystal Cruises is not responsible for the privacy practices or the content of such websites. Inclusion of links to such websites does not imply any endorsement of the material on such Web sites by Crystal Cruises.

Security


Crystal Cruises uses reasonable precautions to keep the personal information disclosed to us secure. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Nonetheless, Crystal Cruises does not guarantee the security, accuracy or completeness of any such information or procedures.

Changes and Acceptance


Crystal Cruises reserves the right to change this policy at any time. By using crystalcruises.com, you signify your agreement with the terms of our privacy statement. Your continued use of the website after any changes to this privacy statement signifies your agreement to the changes.

If you have any questions about this privacy statement or the practices of this website, you may write to us at the following postal address:

Crystal Cruises
Attention: Website Privacy Questions
11755 Wilshire Blvd., Suite 900
Los Angeles, CA 90025

For U.K. Residents


Sponsor/Promoter will store the data provided by you now and in the future, so that it can contact you with information on products and services that it believes may be of interest to you. Sponsor/Promoter may disclose your data now and in the future to parties within its international group of companies, its dealers and other organizations acting on its behalf, for marketing, research or sales tracking purposes. This will involve your data passing outside the European Union and you should note that countries outside the European Union may not have laws to protect your information. Sponsor/Promoter's use of your personal data is governed by Clause 8 of the Official Rules. If you do not wish to receive such information, then please indicate this on your entry form.