Business Services & Communications
Internet access is available
Home & Business E-mail Access
If your home or business e-mail provider has web access to your e-mail, you will be able to access it from the yacht via the Internet. If you are not sure, please contact your e-mail provider prior to your cruise.
Wi-Fi Service and Internet Access
Crystal Cruises® is pleased to provide both complimentary Wi-Fi service and satellite Internet access for our guests. All onboard Internet traffic travels from the yacht to a satellite before returning back to earth to load web pages. While aboard, there is no local high-speed Internet provider such as you would have at home. Satellite communication is the only way to “plug-in— and access the Internet. We are pleased to offer all the Internet comforts of home, and hope you understand that it takes a little extra time as web pages travel the extra miles for you.
Free Internet/Wi-Fi Service
Two-Bedroom Crystal Suite guests will enjoy unlimited, complimentary Wi-Fi/Internet access. Penthouse with French Balcony (PH) guests will enjoy up to 90 minutes per person, per day of complimentary access. All other suite guests (will enjoy up to 60 minutes, per person, per day (i.e., 7-day voyage = 420 minutes per guest or 840 minutes per double occupancy suite) of complimentary access. Additional minutes, over the total per guest, per day allotment, are available for purchase at current Crystal® rates. Contact the front desk for more information. (Internet rates and/or packages are subject to change at any time.)
Using Your Own Laptop on Board
If your laptop as wireless capacities, you should be able to access the Internet onboard the river yachts.
Please note: It is not possible to connect a laptop through the yacht phone system directly to any phone number ashore. Skype, iChat, FaceTime and other similar services are not available on board.
Crystal Cruises supports the use of iPads/tablets on board. To ensure you can use your iPad/tablet, please update your iPad/tablet with the latest software prior to embarkation.
Crystal river yachts are equipped with a telephone system that allows you to make direct-dial satellite [*] phone calls from your stateroom. The yacht telephone number is included in your travel documents before sailing.
Calls are billed to your onboard account or a major credit card. However, please be aware that the $2.50[*] per minute cost to use this satellite system is significantly higher than a normal shoreside call. You may also wish to use pay phones located in various ports of call.
* Satellite Reception
All electronic communication to and from the yacht is via satellite. Interruptions in satellite reception can occur at any time without notice. While we regret this, and apologize for any inconvenience it may cause, Crystal River Cruises™ cannot guarantee that communication connections for telephone, television, Internet, e-mail or fax will be available at all times in all areas of the world.
Rates are subject to change without notice. Connection depends on satellite availability and cannot be guaranteed.
Crystal River Cruises does not offer wireless service. If a signal is available from shore, wireless devices should work. Please note that roaming charges will apply and appear on your personal wireless invoice. Contact your mobile home service provider for more information about rates, additional fees and taxes. While you do not need to do anything special to connect, you must have authorized service for international dialing through your home provider. To determine if there is wireless access available in the area of the world in which you will be traveling, please contact your home service provider.