Online Prebooking Services

Priority Check-In & Planning Center

Our Priority Check-in & Planning Center (PCPC) will streamline your embarkation process and allow you to pre-reserve shipboard and shoreside activities. Please note: Guests will not be able to access PCPC within seven (7) days prior to sailing.

Guests with deposited bookings can pre-reserve for: 
  • Crystal Adventures® Shore Excursions
  • Luggage Concierge Service

Guests who have paid for their cruise in full and completed Priority Check-in may also make the following additional pre-cruise reservations:
  • Crystal Spa and Salon appointments
  • Specialty restaurant dinner reservations*
  • Dining by ReservationTM in the Crystal Dining Room (this dining option must be selected at time of booking)
  • Complimentary Creative Learning Institute classes
  • Complimentary University@Sea® classes
  • The Vintage Room Wine-Makers Dinners

All reservations are subject to availability. Shore excursions may not be available for reservation until six months prior to sailing.

*Specialty restaurant dining reservations made online (via PCPC) will require each guest's Crystal Key code. See below for more information.
Crystal Key
Your privacy and security is always our top priority— this includes their personal identification security when booking a Crystal cruise. With this in mind, we have created the Crystal Key— a unique identification code assigned to each guest at the time a cruise booking is confirmed. Separate from, and not to be confused with, each guest’s Crystal Society member number, the Crystal Key will act as a cruise-specific record locator that will now be used in lieu of the booking number in the reservations area of PCPC for Specialty Restaurants. It will also be used for our Share the Experience (STEX) applications for new guest referrals after December 18, 2013.

With the Crystal Key in place we can ensure that all personal (booking) information is kept even more private, safe and secure whenever our guests, or their travel agents, initiate a dining reservation or are being added to one;  or,  when submitting a Share the Experience program referral for New-to-Crystal guests.

To learn more about the Crystal Key, click here: Crystal Key-Dining and Crystal Key-STEX

Crystal Air Programs Online Access

Crystal AirSea Program (RightRez Portal Access): Gives you instant access to view your air travel itineraries. Review, print, or email your Crystal Cruises Air Program flights, confirm seat assignments, add frequent flyer account numbers, request special meals or airport assistance, print your e-Ticket receipt, add to desktop calendar and access destination information.

Note: For use by USA and Canada guests who are booked through Crystal Cruises Air/Sea Department. Click here to access Crystal AirSea Program (RightRez Portal Access)

Bon Voyage Gift Orders

Say "Bon Voyage" in a truly special way. We are pleased to assist you with providing Bon Voyage Gifts to your friends, family and clients. Each gift will be presented with a gift card containing your personalized message. 

Please click here for the Bon Voyage Gift Order form.