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Fares, Deposits & Payment Information

The All Inclusive Crystal Cruises represents luxury and value beyond compare.

All Cruise-Only Fares are in US dollars and are per person, based on double occupancy and do not include cruise port, security and handling charges, which vary by departure. The Cruise-Only fare does not include air or transfers. Guests booked with Cruise-Only Fares may add air at an additional cost. Optional air add-ons are available from Crystal Cruises' desginated gateway cities in the U.S. and Canada, and include all government fees, fuel surcharges and taxes. If you choose to arrange for air travel independently, you may purchase embarkation and disembarkation transfers from Crystal Cruises. Fares are subject to change. The fare in effect on the date the cruise is confirmed applies.

Crystal's All-inclusive fares include: beverages including fine wines, champagne, premium spirits and all non-alcoholic beverages such as bottled water, soft drinks and specialty coffees; gratuities for housekeeping, dining and bar staff; specialty dining; personal Penthouse Butler service.

Deposits & Payments

Your reservation must be accompanied by a deposit within the period specified at time of booking and is based on the total fare for the booking including optional air costs, pre-/post-cruise hotel programs, less applicable discounts. A deposit of 20% per guest is required for all reservations (all categories) with the exception of 2018 World Cruise voyages (see deposit schedule below). Reservations (all categories) are subject to cancellation if required deposits are not received within the specified option period. Final Payment is due no later than 90 days prior to sailing. All reservations are subject to cancellation if payments are not received by the due date.

Deposit Policy:  World Cruise 2017, 2018 and 2019 voyages or any combo including a World Cruise Segment (Applicable deposit amounts are indicated in percentages, calculated and based on total fare. )

Bookings made 731 days (2+ years) or more prior to sailing:
At time of booking:                                        10% of cruise fare
At 730 days to sailing:                                    Additional 10% of cruise fare
At 365 days to sailing:                                    Additional 10% of cruise fare
90 days to sailing:                                           Full/Final payment due

Bookings made between 730 and 366 days prior to sailing:
At time of booking:                                        20% of cruise fare
At 365 days to sailing:                                    Additional 10% of cruise fare
90 days to sailing:                                           Full/Final payment due

Bookings made between 365 and 91 days prior to sailing:
At time of booking:                                        30% of cruise fare
90 days to sailing:                                           Full/Final payment due

Bookings made between 90 days or less prior sailing:
90 days to sailing:                                           Full/Final payment due

Cancellations or Category Downgrades Prior to Embarkation: Cancellation or category downgrade requests must be made by telephone or in writing to Crystal Cruises. The charts below set forth  the time by which the request must be received by Crystal Cruises prior to the Optional Crystal Air/Sea Program or, for non-Air/Sea Guests, the Cruise, departure date (“Departure Date”), and the cancellation fee which will be charged. In the event of a cancellation, a full refund of Total Fare (including cruise, air, hotel and Extended Land Programs); and in the event of category downgrade, full refund of the cruise-only difference between the original category and the downgraded category will be made to the Guest through the travel agent, except as noted herein below.  Such cancellation fees will be assessed by Crystal Cruises, regardless of a name change or stateroom resale. See info below for appropriate voyage and year policy. 

Cancellation fees/penalties will apply (per person) if booking is cancelled within penalty periods outlined below. The date of booking cancellation determines the applicable penalty amount. The penalty is applied as a % of the booking’s total fare and does not apply to port security and handling fees.

APPLICABLE CANCELLATION PENALTY OR CATEGORY DOWNGRADE FEES:

ALL 2016 - 2019 VOYAGES including all Grand Cruises (7201-7207)
91 + days prior to sailing                  Full Refund / No Penalties Apply
90-46 days to sailing                       Penalty equivalent to 20% of total fare
45-31 days to sailing                       Penalty equivalent to 50% of total fare
30 days to sailing                             Penalty equivalent to100% of total fare

2017/2018  FULL World Cruise and Combos of 51+ days or more
2019 FULL World Cruise and Combos of 47+ days or more

151+ days  prior to sailing               Full Refund / No Penalties Apply
150-91 days prior to sailing            Penalty equivalent to 20% of total fare
90-61 days prior to sailing              Penalty equivalent to 50% of total fare
60 days prior to sailing                   Penalty equivalent to 100% of total fare


2017/2018 World Cruise Segments/combos of 50 days or less
2019 World Cruise Segments/combos of 46 days or less

91+ days prior to sailing                 Full Refund / No Penalties Apply
90-61 days prior to sailing              Penalty equivalent to 20% of total fare
60-31 days prior to sailing              Penalty equivalent to50% of total fare
30 days prior to sailing                   Penalty equivalent to 100% of total fare

2016 Northwest Passage (v6319) / 2017 Northwest Passage (v7320)
After deposit                                        $500
181-121 days prior to sailing          Penalty equivalent to 20% of total fare
120-61 days prior to sailing            Penalty equivalent to 50% of total fare
60 days prior to sailing                    Penalty equivalent to 100% of total fare

 

Crystal Yacht Cruises Fares
All Cruise-Only Yacht Fares are in US dollars and are per person, based on double occupancy and do not include cruise port, security and handling charges, which vary by departure. The Cruise-Only fare does not include air or transfers. Guests booked with Cruise-Only Fares may add air at an additional cost. Optional air add-ons are available from Crystal Cruises' designated gateway cities in the U.S. and Canada, and include all government fees, fuel surcharges and taxes. If you choose to arrange for air travel independently, you may purchase embarkation and disembarkation transfers from Crystal Yacht Cruises. Fares are subject to change. The fare in effect on the date the cruise is confirmed applies.

Crystal Yacht Cruises All-inclusive fares include: beverages including fine wines, champagne, premium spirits and all non-alcoholic beverages such as bottled water, soft drinks and specialty coffees; gratuities for housekeeping, dining and bar staff; personal Butler service; Marina and water sports equipment including a wide variety of aquatic equipment–water skis, wake boards, kayaks, jet skis, fishing/snorkel equipment.


Crystal Yacht Cruises: Deposits & Payments

Your yacht reservation must be accompanied by a deposit within the period specified at time of booking and is based on the total fare for the booking including optional air costs, pre-/post-cruise hotel programs, less applicable discounts. A deposit of 20% per guest is required for all reservations (all categories) Reservations (all categories) are subject to cancellation if required deposits are not received within the specified option period. Final Payment is due no later than 90 days prior to sailing. All reservations are subject to cancellation if payments are not received by the due date.


Crystal Yacht Cruises: Cancellation Fees
Cancellation fees/penalties apply if booking is cancelled within penalty periods outlined below. The date of booking cancellation determines the applicable penalty amount. The penalty is applied as a % of the booking total and does not apply to port security and handling fees.

ALL 2016 – 2018 YACHT VOYAGES

91 + days                                    Full Refund
90-46 days to sailing                 Penalty equivalent to 20% of total fare
45-31 days to sailing                 Penalty equivalent to 50% of total fare
30 days to sailing                      Penalty equivalent to 100% of total fare


Crystal River Cruises Fares
All Crystal River Cruises fares are in US dollars and are per person, based on double occupancy and do not include cruise port, security and handling charges, which vary by departure.complimentary airport transfers on days of embarkation and disembarkation; beverages including fine wines, champagne, premium spirits and all non-alcoholic beverages such as bottled water, soft drinks and specialty coffees; gratuities for housekeeping, dining and bar staff; Butler service; choice of one of two guided Crystal Adventures shore excursion in every port, and Wi-Fi/internet service (60 minutes per person/per day.)

Guests booked with cruise-only fares may add air at an additional cost. Optional air add-ons are available from Crystal River Cruises' designated gateway cities in the U.S. and Canada, and include all government fees, fuel surcharges and taxes. If you choose to arrange for air travel independently, complimentary airport transfers on days of embarkation and disembarkation will be provided.  Fares are subject to change. The fare in effect on the date the cruise is confirmed applies.

Crystal River Cruises: Deposits & Payments
Your reservation must be accompanied by a deposit within the period specified at time of booking and is based on the total fare for the booking including optional air costs, pre-/post-cruise hotel programs, less applicable discounts. A deposit of 20% per guest is required for all reservations (all categories). Reservations (all categories) are subject to cancellation if required deposits are not received within the specified option period. Final payment is due no later than 90 days prior to sailing. All reservations are subject to cancellation if payments are not received by the due date.

Crystal River Cruises: Cancellation Fees
Cancellation fees/penalties apply if booking is cancelled within penalty periods outlined below. The date of booking cancellation determines the applicable penalty amount. The penalty is applied as a percentage of the booking total and does not apply to port security and handling fees.

ALL 2016 – 2018 River Cruises
91 + days                                    Full Refund
90-46 days to sailing                 Penalty equivalent to 20% of total fare
45-31 days to sailing                 Penalty equivalent to 50% of total fare
30 days to sailing                      Penalty equivalent to 100% of total fare

UK & Eire residents only:  Please click the link provided for complete 2016/2017/2018 UK Terms & Conditions details.

Third Berth
A limited number of staterooms on each ship and yacht are designated for triple occupancy. Crystal Cruises discourages the use of third berths for adults due to the size of the sofa bed.

A third person age 12 and over may travel in a triple occupancy stateroom, cruise-only (subject to space availability) at the minimum cruise-only fare for that cruise. Children age 11 and under traveling as a third berth guest are charged 50% of the minimum cruise-only fare for that cruise. Optional air may be added to these fares at an additional cost.
Children/Minors
Any child under the age of 18 must be accompanied by an adult over the age of 21. In addition, if the adult accompanying the child is not a parent or legal guardian, the "Parental Consent Guardianship Form" must be signed by a parent or legal guardian and received by Crystal Cruises no later than 30 days prior to sailing.

Guests age 11 and under at the time of sailing must be accompanied by an adult 21 or older in the same stateroom. Parents can have two related children booked in the same stateroom provided one of them is at least 16 years of age and traveling in an adjacent room to parent/s or legal guardian/s. Infants 6-24 months of age who will be utilizing a crib may travel as a third berth in either a double or triple stateroom. Crystal Cruises also reserves the right to restrict the number of passengers less than three (3) years of age aboard the ship. Third berth child rate will apply if accompanied by two-full fare adults.

Crystal Cruises and Crystal Yacht Cruises are unable to accommodate children less than six (6) months of age as the ship’s medical facilities are not designed to provide services to very young children.

Children occupying a double stateroom will be charged the adult rate regardless of age.
Solo Travelers (Single Supplement)
Solo travelers will also enjoy exceptional savings. Depending on sailing and category booked, Solo fares range from 110% to 200% of the applicable, per person, double occupancy fare. Solo Traveler Fares (Single Supplements) are calculated before additional promotional savings. Solo Fares are capacity-controlled, subject to change and/or may be withdrawn at any time. Full World Cruise and World Cruise segments may vary, please contact your travel agent for the most up-to-date Solo Traveler Fares.

For voyage 6319 - Northwest Passage (on Crystal Serenity)
Solo guests pay 200% of the applicable double occupancy fare for all stateroom categories.