Crystal Apps Center: FAQ

Crystal Cruises’ Digital Entertainment Apps (Frequently Asked Questions)

General:

  • Crystal’s new digital entertainment apps are designed to further enhance and enrich the onboard Crystal Experience®. This cutting-edge technology recently introduced on board Crystal’s ships allows guests to stay in touch like never before, and to express themselves in ways that are creative, fun and memorable.

    Crystal entertainment apps include:

    The StorytellerTM: Share all your Crystal cruises and other travel stories with family and friends via Facebook, email, and printed postcards. Filters and text capabilities add to your story and make all your photographs one-of-a-kind.

    Movies on Demand – Swank Media Player: Instantly view complimentary movies and onboard lectures during your cruise.

    PressReader by Newspapers Direct: Access twenty free National and International newspapers – along with digital versions of Reflections and Crystal Adventures shore excursions booklets – directly to your smartphone or tablet.

    iMovie® by Apple: The iMovie® app on iPad allows guests to experience the USC School of Cinematic Arts Digital Filmmaking course available on most cruises.

    Norwell Outdoor Fitness: This innovative workout app is specially designed to supplement the Norwell Outdoor Fitness equipment available in the all new Fitness Garden on the Crystal Symphony.

  • All Crystal entertainment apps should be downloaded prior to travel on board Crystal Cruises as the download times and speeds will be much slower while at sea. Further, downloading prior to the cruise can eliminate app download data charges.
  • Internet access is required for some functionality features of the Crystal Cruises’ digital entertainment apps:

    Internet Required

    The Storyteller™ requires internet for uploading photos to social media accounts or sending photos via email, but does not require internet connection when taking photos and editing your stories in the app. Additionally, Norwell Outdoor Fitness does not require internet access when updating your progress and workouts onto your mobile device, but when syncing your progress to the Norwell community, you will need to access the internet.

    Internet NOT Required

    Movies On Demand, PressReader, iMovie® by Apple do not require a network resource to upload and/or download. The apps function when connected to the shipboard Wi-Fi server without incurring charges for its use.
  • Crystal Cruises’ digital entertainment apps are available at the iTunes app store (iOS7 required) and on Android / Google Play. The Storyteller is only available through iTunes.
  • • The StorytellerTM and iMovie® by Apple are available and useful both on board and ashore.
    • PressReader service is offered complimentary when accessed while on board the ship. However, when accessing this service while ashore (and not connected to shipboard Wi-Fi) or post-cruise, a subscription fee will apply.
    • Movies on Demand and Norwell Outdoor Fitness are only available while on board the ships.
  • With the exception of iMovie® by Apple, there are currently no fees to download the apps from iTunes app store and Android/Google Play. Applicable fees, as determined by 3rd party app/service providers, are subject to change at any time without notice.  
  • Most Crystal digital entertainment apps are available for use at no additional cost, which has various packages available for purchase to use.

    Crystal digital entertainment apps that require internet access, such as The StorytellerTM and Norwell Outdoor Fitness, will require users to purchase access to the internet if they wish to upload their photos and sync their progress to social media. 
  • Crystal digital entertainment apps are currently available on all voyages. 
  • All apps are available onboard the Crystal Symphony and Crystal Serenity, with the exception of the Norwell Outdoor Fitness which is currently available only on Crystal Symphony.