Business Services & Communications

All Crystal guests will enjoy complimentary Wi-Fi access for the duration of their voyage. New SpeedNet accelerators and recabled network technologies will make it easier than ever to stay connected with friends, family and business associates as you travel the world. Crystal Connect is an exclusive guest portal and digital app that allows guests to access the Internet directly from laptops, tablets and smartphones. From here, you can surf the web, browse the ships’ daily newsletter, access dozens of international news services, book spa appointments and Crystal Adventures shore excursions, and more. Aboard both ships, guests will also enjoy Crystal’s innovative Computer University@Sea®, a dedicated venue with 27” Macintosh computers offering complimentary instructional programs and classes.

Business Services

Conference and meeting facilities are available on board. Select administrative services are available upon request for a nominal charge. For guests' convenience, 24-hour Wi-Fi access is also available throughout the ship, reception permitting.

Access To Internet & Wi-Fi

Complimentary internet and Wi-Fi access is available on board throughout the ship. Crystal Cruises encourages you to bring your own device/s with you to use during your voyage. Once on board, please connect to Crystal's complimentary Wi-Fi. Certain applications (apps) available on personal phones and other devices are satellite dependent and thus subject to interrupted availability. 

Home & Business E-mail Access

If your home or business e-mail provider has web access to your e-mail, you will be able to access it from the ship via the Internet. If you are not sure, please contact your e-mail provider prior to your cruise. Sending and receiving email requires purchase of Internet access. Fees apply.

Wireless Maritime Services™

Through an agreement with Wireless Maritime Services™ (WMS) Crystal Cruises lets you take advantage of your wireless devices while at sea. Using your own mobile phone and telephone number, you can make and receive calls to and from fellow travelers who are on the ship, and friends and family who are far away on land. If you currently have the service through your home provider, you can also send and receive text messages.

Charges for using the WMS system will appear as roaming charges on the regular monthly bill of your service provider. Contact your mobile home service provider for more information about rates, additional fees and taxes. While you do not need to do anything special to connect, you must have authorized service for international dialing through your home provider.

To determine if you will be able to access SeaMobile, please contact your home service provider. To view our Wireless Maritime Services™ Frequently Asked Questions visit our Support section.

Computer University@Sea

Computer University@Sea Facilities
Our popular Computer University@Sea program is offered on all cruises. CU@Sea provides e-mail services, internet access, group and individual instruction on use of a PC, extensive enrichment course offerings and digital camera support. Complimentary classes allow you to master new technologies with Mac OS or Windows on 27" Apple computers, and each ship has at least 25 state-of-the-art workstations. Details on CU@Sea programs, classes and hours are listed in the onboard daily newsletter Reflections.
  • Beginner’s Classes
    Introductory Computing is designed for our guests who’ve had little opportunity or have never used a computer. This “first steps” class will cover general computer basics such as using the mouse, opening and closing programs and the fundamentals of using Microsoft Windows 2016.
  • Productivity Classes Using Microsoft Office
    Advanced Word Processing will highlight the features available through Microsoft Word 2016.
    You will use formatting tools and learn how to insert a table to create a professional-looking document.
  • Digital Imaging Classes
    Applying Basic Image Edits will demonstrate how to bring out the best in any photo by using Adobe Photoshop Elements 15. You will learn proven techniques working on an actual provided digital photo to repair some of the most common flaws seen in pictures taken with digital cameras.
  • iPad Lectures
    This lecture shows some of the basic functions but important concepts of learning how to use your iPad and how to maximize the functionalities.

Digital Cameras

Media readers are available for most standard camera memory cards, and images can be burned to CD, for a fee.

Flash Drives

USB Flash Drives are available for sale onboard and the technical concierges can assist in moving pictures on digital camera memory cards to flash drives.

Laptop Rentals

Rental PC laptops are available for your use on board for a nominal daily charge. From these specially configured computers you can access the Internet as well as your shipboard e-mail from your stateroom. The current schedule of charges is available on board.

Private Computer Lessons

Some private lesson times are available. You can arrange for these after you arrive on the ship. Fees apply.

Your Tablet & the Press Reader Application (Online New Service App)

Crystal Cruises recommends guests download the PressReader. Application on their personal mobile devices, such as Kindle, Android device and iDevices. The PressReader Application facilitates access to the daily onboard paper Reflections and multiple news publication services such as the Los Angeles Times and Daily Mail, at no charge, while onboard.

Communication

From traditional mail services in various ports of call, to state-of-the-art communications technology, staying connected to your friends and family around the world is easier than ever.

Mail

Included in your travel documents is a Communications brochure that lists the addresses of the embarkation and disembarkation ports where mail can be forwarded or delivered to you on board. Postage and mailing services are available on board. Be sure to allow sufficient time for delivery to distant destinations.

Telephone

Crystal ships are equipped with a sophisticated telephone system that allows you to make direct-dial satellite[*] phone calls from your stateroom. The ship telephone number is included in your travel documents before sailing.

Calls are billed to your shipboard account or a major credit card. However, please be aware that the $2.50[*] per minute cost to use this satellite system is significantly higher than a normal shoreside call. You may also wish to use pay phones located in various ports of call.

* Satellite Reception
All electronic communication to and from the ship is via satellite. Interruptions in satellite reception can occur at any time without notice. While we regret this, and apologize for any inconvenience it may cause, Crystal Cruises cannot guarantee that communication connections for telephone, television, Internet, e-mail or fax will be available at all times in all areas of the world. 

Rates are subject to change without notice. Connection depends on satellite availability and cannot be guaranteed.

Facsimile

Facsimile services are available at the Reception Desk. Fees apply.