​Crystal Air Program

Crystal Air Programs & Online Access

Crystal® AirSea Program (RightRez Portal Access) gives you instant access to view your air travel itineraries. Review, print, or email your Crystal Cruises Air Program flights, confirm seat assignments, add frequent flyer account numbers, request special meals or airport assistance, print your e-Ticket receipt, add to desktop calendar and access destination information.

Note: For use by USA and Canada guests who are booked through Crystal Cruises AirSea Department. Click here to access Crystal AirSea Program (RightRez Portal Access).

Personal Select Air Program

Crystal Cruises' Personal Select Air Program allows you to select flights from a choice of multiple itineraries or in consultation with our experienced Air Concierge. Book early and take advantage of lower airfares and numerous flight options. Guests may indicate their preference for our Personal Select Air Program at time of booking or at any time prior to sailing. Flight options will be made available ten months prior to cruise departure. Personal Select Air Program rates are based on the selected itinerary and include transfers between the airport and pier on embarkation/disembarkation dates. Guests participating in this optional program have the assurance of Crystal’s support in the event of unanticipated airline or cruise schedule changes or delays which may impact their air travel plans. All full-fare full-cruise guests whose travel originates from a U.S. or Canadian airport are eligible for Crystal Cruises’ optional Personal Select Air Program. This program is limited by Gateway City and routing to airline carriers who have a contract with Crystal Cruises. All fares are quoted per adult in U.S. dollars and include all government fees and taxes collected on the air ticket. Details regarding such fees are available on the individual airline sites. Motorcoach transfers between the airport and pier on embarkation and disembarkation dates are included.

Click here for more information: Personal Select Air Program.

Transfers

Transfers between the airport and ship are available in ports on days of embarkation and disembarkation only at the beginning and end of each published itinerary for guests sailing on full-cruise voyages (excluding Crystal Getaways or special shorter segment cruises*) only. Guests participating in a Crystal Pre- or Post-Cruise Hotel or Extended Land Program are entitled to transfers between airport, hotel and ship, or vice versa, according to itinerary.

Two complimentary private car/minivan transfers are available for guests sailing in a Crystal Penthouse (category CP) per voyage from/to the designated airport in the port city for embarkation and disembarkation or transfers to/from other locations within 100 miles of the port city for embarkation/disembarkation. Restrictions apply.

Transfers between airport or hotel and ship do not apply for guests making their own air and land arrangements (categories E2-PS). However, Crystal Cruises is pleased to extend the opportunity for cruise-only guests to purchase certain transfers for a nominal fee, available upon booking the cruise. Airport-to-ship or ship-to-airport transfers operate only between certain hours.

*For guests sailing on shorter Crystal voyages, specifically Crystal Getaways and special segment cruises (from 5- to 8-day getaways or select 9- to 11-day departures, voyage number coded with either A, B or C), private transfers are available for purchase. Rates will vary depending on service required. Contact Crystal Cruises' Land Programs department at 1-866-446-6625 for more information.

For more information regarding Transfer/s for your upcoming voyage, click here: Crystal's 2015-2016 Airport Transfer Rates Sheet. All transfer services must be initiated and requested online via PCPC (Priority Check-In & Planning Center).

(Note: Please use the 2016 Airport Transfer Rates Sheet as a general guideline only when requesting/purchasing standard airport-to-ship or ship-to-airport transfers. All offered services and rates are subject to change at anytime with or without notice.)

Click for complete AirSea Program Terms & Conditions.

Crystal VIP Airport Service

In order to ensure a more seamless travel experience, choose our optional service that allows you to arrange customized assistance starting from your home all the way to the ship, including personal attention at the airport during check-in, security and customs.

For a pdf overview of this specialized airport program, click here: Crystal VIP Airport Service

(Note: The Crystal VIP Airport Service is an optional service available for purchase. It is an extensive airport concierge service for personalized pre- and/or post-cruise airport meet-&-greet assistance (including but not limited to expedited and escorted check-in, security procedures, Customs & Immigration etc.) and can be further enhanced with transfer services provided by the Crystal-authorized operator, Royal Airport Concierge Services. For Crystal guests requiring standard airport-to-ship or ship-to-airport transfers without airport procedures assistance, please click the 2016 Airport Transfers Request Form as noted in the section above for more information.)